Outage in Shippo
Elevated error rate on Royal Mail (SF) Tracking
Resolved MajorIncident Report
We have detected an elevated error rate from Royal Mail (SF)'s Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/26/2025 05:42AM
This incident has been resolved.
INVESTIGATING
3 days ago - at 10/26/2025 01:27AM
We have detected an elevated error rate from Royal Mail (SF)'s Tracking API. Our team has contacted the carrier and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored
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