Outage in Sierra Wireless

Service Disruption Notification - AirLink Mobility Manager AMM86 Site Down (GNOC-3771)

Resolved Major
September 18, 2023 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Semtech/Sierra Wireless experienced a disruption with AMM86. The Web User Interface (UI) was down, AMM86 customers attempting to utilize the platform received timeout responses when trying to access the site. Corrective action was taken, and services were restored. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after two hours.
Components affected
Sierra Wireless AMM86
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/18/2023 10:40AM

We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.

MONITORING 8 months ago - at 09/18/2023 08:43AM

Semtech/Sierra Wireless experienced a disruption with AMM86. The Web User Interface (UI) was down, AMM86 customers attempting to utilize the platform received timeout responses when trying to access the site. Corrective action was taken, and services were restored.

We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after two hours.

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