Outage in Simon Data

AWS Outage

Resolved Major
June 13, 2023 - Started 11 months ago - Lasted about 6 hours
Official incident page

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Outage Details

Our upstream provider, Amazon Web Services (AWS), is currently experiencing an issue which is affecting our services. We are currently looking into this issue in partnership with AWS and will provide updates.
Components affected
Simon Data Simon Event Trigger Flows Simon Data Pipes Simon Data Syncs Simon Data Simon Web App
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/14/2023 01:35AM

This incident has been resolved.

MONITORING 11 months ago - at 06/14/2023 01:02AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 06/13/2023 09:55PM

The AWS outage has been resolved and Simon recovery is on it's way. We are continuing to monitor our systems as components become operational. We will provide more updates as we make progress on recovery efforts.

IDENTIFIED 11 months ago - at 06/13/2023 09:51PM

The AWS outage has been resolved and Simon recovery is on it's way. We are continuing to monitor our systems as components become operational. We will provide more updates as we make progress on recovery efforts.

IDENTIFIED 11 months ago - at 06/13/2023 09:25PM

The AWS outage has been resolved and Simon recovery is on it's way. We are continuing to monitor our systems as components become operational. We will provide more updates as we make progress on recovery efforts.

IDENTIFIED 11 months ago - at 06/13/2023 08:56PM

AWS has started to see signs of recovery which has positively affected Simon components affected. We are continuing to work on this issue in partnership with AWS support.

IDENTIFIED 11 months ago - at 06/13/2023 08:37PM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 06/13/2023 08:36PM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 06/13/2023 07:37PM

Our upstream provider, Amazon Web Services (AWS), is currently experiencing an issue which is affecting our services.

We are currently looking into this issue in partnership with AWS and will provide updates.

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