Is Simon Data Down? Check current status

Check if Simon Data is down, official outages, user-reported issues, and outages map.

Current Simon Data status

Simon Data is working normally

Updated from Simon Data official status page a few minutes ago

Simon Data not working for you?

Simon Data service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Simon Data Outage Map

View Simon Data Reports Map

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Simon Data recent outages and downtime history

IsDown has tracked 44 incidents since started monitoring Simon Data status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Simon Data outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
01:32 PM UTC
Minor
Third Party Outage: AWS - Ongoing
After additional investigation and monitoring from the previous incident, the following services ...
1 day
Oct 20, 2025
10:00 AM UTC
Minor
Third Party Outage: AWS
AWS had an outage that impacted a number of services that we rely on, including our ability to up...
28 minutes
Mar 30, 2025
11:59 PM UTC
Major
System outage
We're experiencing an outage. Flows and journeys will be delayed as we repair the impacted system.
about 1 hour
Mar 19, 2025
06:22 PM UTC
Major
Snowflake Partial Outage
Simon is experiencing impacts to all data pipe refreshes, syncs, and journeys due to the Snowflak...
about 3 hours
Mar 05, 2025
09:17 PM UTC
Major
Simon Web App and Audience API Disruption
We are currently experiencing a service disruption with the Simon Web App and Audience API. We ar...
about 1 hour
Mar 04, 2025
10:56 PM UTC
Minor
Simon Web App Service Disruption
We are currently experiencing a service disruption with the Simon Web App and are investigating t...
about 21 hours
Feb 19, 2025
12:32 AM UTC
Minor
Simon Documents Page Not Accessible
docs.simondata.com is currently unavailable. We are communicating with our partner on resolution....
about 3 hours
Oct 15, 2024
03:06 PM UTC
Major
Elevated 5xx Transmissions error rates and latency for some SparkPost customers (US hosted only)
Sparkpost is experiencing an elevated level of errors and latency on the Transmissions API for so...
about 4 hours
Sep 26, 2024
04:06 PM UTC
Major
Simon Data Web App may be inaccessible to users
Simon Data is currently investigating an issue where the Web App may not be accessible by users. ...
about 1 hour
Jul 31, 2024
01:09 AM UTC
Minor
Journeys Degraded
The Journeys product is in a degraded state due to an outage of AWS Kinesis, upon which Journeys ...
about 22 hours
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User comments about Simon Data status

See what users are saying about Simon Data issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

Simon Data scheduled maintenances

IsDown aggregates scheduled maintenances for Simon Data. Currently, there are 2 more maintenances scheduled.

  • Oct 27 2025
    Jenkins Journeys Maintenance

    Scheduled for October 27, 2025 at 09:00 PM UTC · until 10:00 PM UTC

    We will be undergoing scheduled maintenance during this time.

  • Nov 03 2025
    Simon's Syncs Maintenance

    Scheduled for November 03, 2025 at 09:00 PM UTC · until 10:00 PM UTC

    We will be undergoing scheduled maintenance during this time.

Simon Data components or services current status

Component Status
Simon Web App OK
Simon Event Trigger Flows OK
Simon Data Pipes OK
Simon Data Syncs OK
Simon Audience API OK
Simon Mail OK
3rd Party Email OK
3rd Party Push OK
3rd Party SMS OK
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Customer data platform that integrates various communication APIs and tools for targeted marketing, including email, SMS, and app messaging.

Monitoring Simon Data since January 2023

Tracking 16 Simon Data services and regions

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7 incidents in 2025

How to monitor the status of Simon Data and all your dependencies?

IsDown is a status page aggregator that monitors if Simon Data and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Simon Data, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Simon Data?

IsDown monitors Simon Data health in almost real-time

Every few minutes we go to the status page of Simon Data (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Simon Data's 16 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Simon Data, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Simon Data and other services.

What you get when monitoring Simon Data with IsDown

Track Simon Data incidents and downtimes by severity

IsDown checks Simon Data official status page for major/minor outages or downtimes. A major outage is when Simon Data experiences a critical issue that severely affects one or more services/regions. A minor incident is when Simon Data experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Simon Data outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Simon Data

Simon Data and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Simon Data outages and downtimes

IsDown collects all information from the outages published in Simon Data status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Simon Data maintenance events

Simon Data publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Simon Data outages that impact your business

IsDown monitors Simon Data and all their 16 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Simon Data but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Simon Data and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with Simon Data or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Simon Data and other services.

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Send outage information from Simon Data and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Simon Data and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share Simon Data status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Simon Data down?'

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Simon Data Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Simon Data outages, IsDown monitors Simon Data's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Simon Data status page monitoring with real-time incident details.
Monitor 4,522+ services including Simon Data in a single dashboard.
Instant Simon Data outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Simon Data official status and user-reported issues.
Maintenance feed for Simon Data
Granular alerts filtering by Simon Data components and regions.
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Frequently Asked Questions

Is Simon Data down today?

Simon Data isn't down. You can check Simon Data status and incident details on the top of the page. IsDown continuously monitors Simon Data official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Simon Data status?

Simon Data is currently operational. You can check Simon Data status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Simon Data outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Simon Data down today or just slow?

Currently there's no report of Simon Data being slow. Check on the top of the page if there are any reported problems by other users.

How are Simon Data outages detected?

IsDown monitors the Simon Data official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Simon Data having an outage right now?

Simon Data last outage was on October 20, 2025 with the title "Third Party Outage: AWS - Ongoing"

How to check if Simon Data is down?

Why use IsDown to monitor Simon Data instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Simon Data and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Simon Data?

IsDown and DownDetector help users determine if Simon Data is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Simon Data's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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