Number of Incidents
0 outages
Since last incident
32 days
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Minor · about 1 month ago · lasted about 14 hours
We are currently investigating an issue with a linecard in one of our PoP routers. We do not expect this to cause any outages however this should be considered an at risk period as due to the nature of this issue we will need to run at reduced resiliency at times during fault finding and resolution.
Minor · about 2 months ago · lasted about 24 hours
We are aware of a service issue affecting one of our backbone links between two of our PoP sites. We do not expect any service interruption however this should be considered an at-risk period due to reduced resiliency.
Minor · 3 months ago · lasted 15 days
We are aware of a service issue affecting one of our backbone links that connects our Reading DC to one of our PoP sites. We do not expect any service interruption however this should be considered an at-risk period due to reduced resiliency.
Minor · 4 months ago · lasted about 1 month
We are aware of a service issue affecting one of our backbone links that connects our Reading DC to one of our PoP sites. We do not expect any service interruption however this should be considered an at-risk period due to reduced resiliency.
Minor · 9 months ago · lasted about 22 hours
We are currently experiencing an issue with our phone lines, for any support issues, please raise a ticket on your customer portal or email noc@names.co.uk
Minor · 9 months ago · lasted 17 minutes
Due to a software error causing forwarding issues, we will be rebooting one of our aggregation routers imminently. The reboot is expected to cause two blips as the secondary router as part of the resilient pair takes over, and then the primary router comes back online and takes back control.
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