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We continuously monitor the official Simply Hosting status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Simply Hosting outages.
Minor Resolved · 3 months ago · lasted about 22 hours
We are currently experiencing an issue with our phone lines, for any support issues, please raise a ticket on your customer portal or email [email protected]
Minor Resolved · 4 months ago · lasted 17 minutes
Due to a software error causing forwarding issues, we will be rebooting one of our aggregation routers imminently. The reboot is expected to cause two blips as the secondary router as part of the resilient pair takes over, and then the primary router comes back online and takes back control.
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Minor Resolved · 8 months ago · lasted about 4 hours
SSD VPS - Intermittent Network Issues
We have identified an intermitted network issue with one of our racks that hosts our SSD VPS customers, the issue is being investigated by our engineers.
Minor Resolved · about 1 year ago · lasted 3 months
A power issue at a 3rd-party colocation centre in London is causing an unexpected at-risk period for our network this evening. Our network has built-in diverse resilience and is continuing to operate during this time with no customer outages as there is plenty of spare capacity on alternate paths. At the moment we don't know how long this at risk period will last. We'll continue to monitor the issue.
Minor Resolved · over 1 year ago · lasted 3 months
Network Router Issue
We have identified an issue with a router line card at one of our network interconnection POP sites in Slough, UK. This caused some packet loss affecting around 10% of customers at around 11:30 GMT to 12:00 GMT. Traffic has now been routed to other paths in our network to solve the problem whilst we investigate the faulty hardware further. The network has a reduced level of resilience at this time whilst this is corrected.
Minor Resolved · over 1 year ago · lasted 8 months
Network maintenance due to optical fault
Our fibre circuit supplier has an issue with one of the optical paths to our Reading data centre and is periodically removing it from service for testing, and restoring service afterwards. No impact is expected as our network will fail over between the available paths quickly, however the network is at-risk of furter failure for short periods when one circuit is out of service for testing.
Minor Resolved · about 2 years ago · lasted about 1 year
Core Network Issue
We have identified an equipment failure that makes up part of our optical network. While we currently still have full resiliency, our optical network is in a degraded state and this should be considered an at-risk period until the affected part has been replaced.
User-reported problems for Simply Hosting in the last 12 hours. It's a collection of user reports from different sources.
Check the current status of the components
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