Outage in Simply Hosting

Intermittent Traffic from Amazon AWS

Resolved Minor
August 28, 2024 - Started 5 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We have reports from a small numbers of customers with intermittent traffic issues communicating from some Amazon AWS instances to our network. This does not affect all source or destination IP addresses but a small subset of traffic that is not predictable. We are currently investigating and communicating with the supply chain to resolve the problem as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/28/2024 02:34PM

Update: A solution has been found and we now believe that this has been resolved. We will monitor feedback and the network before fully closing this status.

We have reports from a small numbers of customers with intermittent traffic issues communicating from some Amazon AWS instances to our network. This does not affect all source or destination IP addresses but a small subset of traffic that is not predictable. We are currently investigating and communicating with the supply chain to resolve the problem as quickly as possible.

MONITORING 5 months ago - at 08/28/2024 12:16PM

Update: A solution has been found and we now believe that this has been resolved. We will monitor feedback and the network before fully closing this status.

We have reports from a small numbers of customers with intermittent traffic issues communicating from some Amazon AWS instances to our network. This does not affect all source or destination IP addresses but a small subset of traffic that is not predictable. We are currently investigating and communicating with the supply chain to resolve the problem as quickly as possible.

INVESTIGATING 5 months ago - at 08/28/2024 08:10AM

We have reports from a small numbers of customers with intermittent traffic issues communicating from some Amazon AWS instances to our network. This does not affect all source or destination IP addresses but a small subset of traffic that is not predictable. We are currently investigating and communicating with the supply chain to resolve the problem as quickly as possible.

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