Outage in Sinch

Whatsapp on-premise degradation

Resolved Minor
June 16, 2023 - Started 11 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Meta are currently experiencing impact on-premise causing high error rates on the WhatsApp Consumer & Business API platforms. The engineers at Meta are aware of the issue and are actively looking to resolve the issue as quickly as possible. We will provide an update once there is any information available. Incident Start Time: 2023-06-16 19:15 UTC
Components affected
Sinch WhatsApp Sinch WhatsApp
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/16/2023 10:43PM

Meta has informed us that this incident has been resolved.

Incident Start Time: 2023-06-16 19:15 UTC
Incident End Time: 2023-06-16 21:36 UTC

INVESTIGATING 11 months ago - at 06/16/2023 08:02PM

Meta are currently experiencing impact on-premise causing high error rates on the WhatsApp Consumer & Business API platforms.
The engineers at Meta are aware of the issue and are actively looking to resolve the issue as quickly as possible.

We will provide an update once there is any information available.

Incident Start Time: 2023-06-16 19:15 UTC

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