Outage in Sinch
Performance degradation - EU3
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
No further impact is observed since our last update, therefore we consider this incident as resolved.
Incident start time: 2023-08-09 09:25 UTC
Incident end time: 2023-08-09 09:36 UTC
The situation is stable and no impact has been observed since the restoration time mentioned below.
Impact: Customers may have experienced connection drops towards our EU3 SMSC.
Incident start time: 2023-08-09 09:25 UTC
Incident restoration time: 2023-08-09 09:36 UTC
We are currently experiencing a performance degradation on our EU3 site.
It is advised that clients connect to our redundant EU1 site for the duration of this issue.
Impacted endpoints:
eu3.smpp.api.sinch.com
eu3.httpsms.api.sinch.com
eu3.httplookup.api.sinch.com
Corresponding redundant endpoints are available:
eu1.smpp.api.sinch.com
eu1.httpsms.api.sinch.com
eu1.httplookup.api.sinch.com
Please contact support if you have any questions.
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