Outage in Sinch

Service Degradation - Customer Dashboard

Resolved Minor
December 04, 2023 - Started 5 months ago - Lasted about 21 hours
Official incident page

Need to monitor Sinch outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Sinch, and never miss an outage again.
Start Free Trial

Outage Details

We are writing to inform you that we are currently experiencing a service degradation for the Analytics and Message Search components on the Customer Dashboard. Impact: Customers may not be able to see data when using Message Search and Analytics on dashboard.sinch.com Incident Start Time: 03-12-2023 00:00 UTC Our engineers are working to restore service as soon as possible. We appreciate your patience and apologize for any inconvenience during this period.
Components affected
Sinch Analytics
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/05/2023 06:10AM

This incident has been resolved.

Incident Start Time: 03-12-2023 00:00 UTC
Incident End Time: 04-12-2023 21:40 UTC

INVESTIGATING 5 months ago - at 12/04/2023 08:17PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 12/04/2023 03:08PM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 12/04/2023 11:48AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 12/04/2023 09:35AM

We are writing to inform you that we are currently experiencing a service degradation for the Analytics and Message Search components on the Customer Dashboard.

Impact: Customers may not be able to see data when using Message Search and Analytics on dashboard.sinch.com

Incident Start Time: 03-12-2023 00:00 UTC

Our engineers are working to restore service as soon as possible.

We appreciate your patience and apologize for any inconvenience during this period.

Latest Sinch outages

Delivery issue - Telenor Sweden - about 4 hours ago
Delivery Issue Myanmar - MPT - about 21 hours ago

The easiest way to monitor Sinch and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3154 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime