Outage in Sinch

Calling Degradation - China

Minor
April 15, 2024 - Started 17 days ago
Official incident page

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Outage Details

Dear Client, We are writing to inform you that we are currently observing performance degradation affecting our Calling Service towards China. Incident Start Time: 2024-04-10 09:00 UTC We appreciate your patience and apologize for any inconvenience experienced while this is being worked on. Please, contact support@sinch.com should you require further information or assistance.
Components affected
Sinch Phone Calling (PSTN)
Latest Updates ( sorted recent to last )
INVESTIGATING about 14 hours ago - at 05/02/2024 05:33AM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 05/01/2024 04:04AM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 04/30/2024 03:01AM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 04/29/2024 02:08AM

We are continuing to investigate this issue.

INVESTIGATING 5 days ago - at 04/28/2024 12:04AM

We are continuing to investigate this issue.

INVESTIGATING 6 days ago - at 04/26/2024 10:01PM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 04/25/2024 09:01PM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 04/24/2024 08:00PM

We are continuing to investigate this issue.

INVESTIGATING 9 days ago - at 04/23/2024 06:02PM

We are continuing to investigate this issue.

INVESTIGATING 10 days ago - at 04/22/2024 05:07PM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 04/21/2024 04:04PM

We are continuing to investigate this issue.

INVESTIGATING 12 days ago - at 04/20/2024 03:49PM

We are continuing to investigate this issue.

INVESTIGATING 13 days ago - at 04/19/2024 02:20PM

We are continuing to investigate this issue.

INVESTIGATING 14 days ago - at 04/18/2024 01:07PM

We are continuing to investigate this issue.

INVESTIGATING 15 days ago - at 04/17/2024 12:53PM

We are continuing to investigate this issue.

INVESTIGATING 16 days ago - at 04/16/2024 11:56AM

We are continuing to investigate this issue.

INVESTIGATING 17 days ago - at 04/16/2024 02:02AM

We are continuing to investigate this issue.

INVESTIGATING 17 days ago - at 04/15/2024 09:04PM

We are continuing to investigate this issue.

INVESTIGATING 17 days ago - at 04/15/2024 06:08PM

We are continuing to investigate this issue.

INVESTIGATING 17 days ago - at 04/15/2024 03:05PM

Dear Client,

We are writing to inform you that we are currently observing performance degradation affecting our Calling Service towards China.

Incident Start Time: 2024-04-10 09:00 UTC

We appreciate your patience and apologize for any inconvenience experienced while this is being worked on.

Please, contact support@sinch.com should you require further information or assistance.

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