Outage in Siteimprove
Degraded Performance - Analytics
Resolved Minor
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Outage Details
Our Engineering Team has identified an issue that's preventing Behavior Maps from loading successfully. Customers have reported being able to access the Behavior Maps feature, however, the image fails to load/render as expected.
The Engineering Team will be implementing a fix tomorrow morning. We will provide an update then. Thank you for your patience in the meantime, and we apologize for any inconvenience this may cause in the meantime.
Components affected
Siteimprove Analytics / UsabilityLatest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 01/04/2023 12:26PM
The issue affecting Behavior Maps has been resolved.
We’re sorry for holding you up! If you have any additional questions or feedback, please submit a new support ticket through our Help Center located at the bottom right-hand side of the Siteimprove platform.
MONITORING
over 2 years ago - at 01/03/2023 08:05PM
A fix has been implemented and we're monitoring the results. Users should now be able to see Behavior Maps screenshots load successfully.
IDENTIFIED
over 2 years ago - at 01/03/2023 07:32PM
Our Engineering Team has identified an issue that's preventing Behavior Maps from loading successfully. Customers have reported being able to access the Behavior Maps feature, however, the image fails to load/render as expected.
The Engineering Team will be implementing a fix tomorrow morning. We will provide an update then. Thank you for your patience in the meantime, and we apologize for any inconvenience this may cause in the meantime.
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