Outage in Siteimprove

Platform – Intermittent Connectivity Issues

Resolved Major
March 17, 2025 - Started 10 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing intermittent connectivity issues preventing our platform from loading consistently. This is due to an external service being unavailable, which impacts certain dependencies used within our platform. You may experience general platform slowness, missing UI elements, or temporary login issues.
Components affected
Siteimprove Platform

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 03/17/2025 03:31PM

The intermittent connectivity issues affecting our platform have now been resolved. Our team has verified that the platform is functioning as expected.

If you continue to experience any issues, please reach out to our support team.

Thank you for your patience, and we appreciate your understanding!

MONITORING 10 months ago - at 03/17/2025 02:59PM

A fix has been deployed, and we’re checking in to make sure the platform loads consistently, and all features function as expected.
Thanks for your patience.

IDENTIFIED 10 months ago - at 03/17/2025 01:55PM

We're still working on a fix and appreciate your patience.

IDENTIFIED 10 months ago - at 03/17/2025 11:59AM

We are continuing to work on a fix. Thanks for your patience.

IDENTIFIED 10 months ago - at 03/17/2025 10:13AM

We are currently experiencing intermittent connectivity issues preventing our platform from loading consistently. This is due to an external service being unavailable, which impacts certain dependencies used within our platform.

You may experience general platform slowness, missing UI elements, or temporary login issues.

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Platform UI Not Rendering - 27 days ago
Siteimprove Platform Login Errors - 3 months ago
Degraded Performance: Analytics / Usability - Data Delay - 4 months ago
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Platform – Outage - 9 months ago

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