Outage in Siteimprove

Analytics - Partial outage

Resolved Minor
March 06, 2023 - Started about 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We've discovered that a server that processes Analytics data has become unresponsive. This has resulted in users seeing Live Analytics showing 0 visits under the Analytics overview. Our Software Development Team is working on a fix. We’ll have an update in the next hour. Stay tuned!
Components affected
Siteimprove Analytics / Usability
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/06/2023 10:19AM

This incident has been resolved.

MONITORING about 2 years ago - at 03/06/2023 08:35AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 03/06/2023 07:37AM

We are continuing to investigate this issue.
We will have an update in the next hour. Stay tuned!

INVESTIGATING about 2 years ago - at 03/06/2023 06:36AM

We've discovered that a server that processes Analytics data has become unresponsive. This has resulted in users seeing Live Analytics showing 0 visits under the Analytics overview.
Our Software Development Team is working on a fix.
We’ll have an update in the next hour. Stay tuned!

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