Outage in SkyKick
Customer Self Service Portal Access Intermittently Failing
Resolved Minor
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Outage Details
Components affected
SkyKick Branded Backup Customer Self-service PortalLatest Updates ( sorted recent to last )
SkyKick Engineering is actively investigating reported log in failures to the Customer Self Service Portal (CSSP). Currently, access to the CSSP may be intermittent. Updates on this incident will be provided as they become available.
SkyKick Engineering continues to investigate CSSP access issues. We appreciate your patience as we continue to investigate this incident.
SkyKick Engineering has identified a degradation of Microsoft infrastructure that is impacting access to the Customer Self Service Portal (CSSP). Access to the CSSP will continue to be impacted until all Microsoft services are restored to full functionality. This incident will continue to be monitored and updated as more information becomes available.
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