Is SkyKick Down?
SkyKick status is a minor outage
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IsDown continuously monitor the official SkyKick status page for ongoing outages. Check the stats for the latest 30 days and a list of the last SkyKick outages.
Stats for SkyKick outages in the last 30 days
Number of Outages
4
Average Downtime
323 mins
Total Downtime
970 mins
Since last incident
7 days
Users reports for SkyKick in the last 12 hours
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Get access to historical data and SkyKick's lastest outages
Minor · started 8 days ago
Phone Outage (New Zealand and Australia)
A phone service outage is temporarily impacting inbound calls for the SkyKick Support team from New Zealand and Australia. Callers are unable to reach SkyKick Support during this time. International Support number and other country-specific numbers are not affected. All SkyKick automation and services will continue to operate as normal. If you have an urgent issue with a migration that is scheduled to cutover in the next 24 hours or a Cloud Backup data restore issue, your email will be prioritized. Please include detailed information, including the customer, domain, and a brief synopsis of the issue.
Minor · 9 days ago · lasted about 14 hours
Phone Outage (New Zealand and Australia)
A phone service outage is temporarily impacting inbound calls for the SkyKick Support team from New Zealand and Australia. Callers are unable to reach SkyKick Support during this time. All SkyKick automation and services will continue to operate as normal. If you have an urgent issue with a migration that is scheduled to cutover in the next 24 hours or a Cloud Backup data restore issue, your email will be prioritized. Please include detailed information, including the customer, domain, and a brief synopsis of the issue.
Minor · 12 days ago · lasted 31 minutes
SkyKick Partner Portal Unavailable
SkyKick Engineering is currently investigating access failures to various areas of the SkyKick Partner Portal. Specifically, access to Cloud Backup management pages and V-Now migration management pages are unavailable. This issue is actively being addressed and this incident will be updated when more information becomes available.
Minor · 16 days ago · lasted about 1 hour
SkyKick Partner Portal Accessibility
SkyKick Engineering is currently investigating access issues to certain portions of the SkyKick Partner Portal. This incident will be updated when more information becomes available, but access to the Cloud Backup and Migrations sections of the Partner Portal may be temporarily unavailable.
Minor · about 1 month ago · lasted 27 days
Missing Mail/Calendar Data in V-Next Google Migrations
SkyKick Engineering is currently troubleshooting isolated reports of missing mail/calendar data in V-Next migrations from Google Sources. At this time, we believe that only a limited subset of accounts in V-Next Google migrations may be impacted by this issue. We will update this incident as more information becomes available.
Major · about 1 month ago · lasted about 1 hour
V-Now Migration New Order Placement Failure
SkyKick Engineering has identified an issue preventing new V-Now migration orders from completing the order placement process. Some drop down menus are regressing newly placed orders back to the start page of the order placement process which prevents order placement completion. Our Engineering teams are actively working this issue and this incident will be updated when viable information becomes available.
Minor · about 2 months ago · lasted about 8 hours
SkyKick Engineering maintenance for Cloud Backup
SkyKick Engineering is beginning maintenance for Cloud Backup. This maintenance will cause a temporary service interruption. During this planned service interruption, users of Cloud Backup will NOT be able to Browse or Search on all Exchange, SharePoint, OneDrive and Groups & Teams subscriptions within the SkyKick Partner Portal. However, all full restores will continue to work (e.g. mailbox, OneDrive etc) and all scheduled snapshots will continue to occur without interruption. The maintenance will begin at 4PM Pacific. We anticipate the maintenance window to last 3 hours, but that is subject to varying factors. This Status Incident will be updated when the maintenance is concluded. We appreciate your patience as we perform this necessary maintenance.
Minor · about 2 months ago · lasted 8 days
Possible Public Folder Access Failure; Cloud Back Up
SkyKick Engineering is currently investigating reports of failed access to Public Folder resources in active Back Up subscriptions. When more information becomes available, we will update this incident with relevant information. We appreciate your patience as we continue to investigate this issue.
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Frequently Asked Questions
- Is SkyKick down right now? What is SkyKick current status?
- SkyKick seems to be having an outage. Check more details on the top of the page.
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- SkyKick seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
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