Is Skylight Down? Check current status

Check if Skylight is down, official outages, user-reported issues, and outages map.

Current Skylight status

Skylight is working normally

Updated from Skylight official status page a few minutes ago

Skylight not working for you?

Skylight service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Skylight Outage Map

View Skylight Reports Map

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Skylight recent outages and downtime history

IsDown has tracked 66 incidents since started monitoring Skylight status in August 2020. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Skylight outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Aug 19, 2025
03:08 PM UTC
Major
Processing Lag
There is a data processing lag starting 15:08 UTC. The problem was initially caused by a hardware...
about 4 hours
Oct 18, 2023
03:22 PM UTC
Minor
We are investigating elevated error rates on our data servers
This appears to be causing slow and sometimes failing requests when requesting data from the fron...
about 2 hours
Aug 28, 2023
06:04 PM UTC
Not Confirmed by Skylight
Possible Outage Indicated by User Reports
42 minutes
Aug 21, 2023
06:08 PM UTC
Minor
Access Issue for Shared (Invited) Users
Due to a limited data corruption in the production database, a small portion of shared users may ...
about 8 hours
Nov 07, 2022
10:20 PM UTC
Minor
Data Processing Delay
One of our processors is encountering errors while processing traces, we have taken the worker of...
about 4 hours
Aug 26, 2022
04:29 PM UTC
Minor
Problem with Upstream Provider (Heroku)
Problems with an upstream provider (Heroku) have taken down our website as well as agent authenti...
6 minutes
Aug 23, 2022
11:38 PM UTC
Major
Problem with Upstream Provider (Heroku)
Problems with an upstream provider (Heroku) have taken down our website as well as agent authenti...
about 3 hours
Jul 22, 2022
07:39 PM UTC
Minor
Partial Data Processing Lag
We are investigating a "clog" in the data processing pipeline that is causing one of the worker s...
about 1 hour
Jul 10, 2022
04:26 PM UTC
Major
Expired Certificates
Our automation have failed to renew/replace the SSL certificates before they expired. We are curr...
38 minutes
Jun 23, 2022
11:02 PM UTC
Minor
Data Processing Partial Backlog
A subset of our customers are experiencing a delay in data processing. We've identified the cause...
35 minutes
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  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Skylight status

See what users are saying about Skylight issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • RICHARD - App is not loading videos or anything. Just spinning indicator like it's loading.

  • Brittany - App not connecting to server.

  • Katie - The app has deleted my calendar then couldn't reconnect to it. I logged out hoping to fix the issue and it won't go passed entering an email on the Wolcome page..

  • Damien - Not letting me check my funds.

  • Jeff - Skylight app won't open. Error -403 Forbidden .

  • Joseph - Not loading. Removed, restarted, reloaded… still nothing .

  • James - Webpage and app is down will not load or allow log I .

  • Dawson - Having trouble logging in says I need to have the skylight app open and download the app and I already do and my password and login info is correct so I don't understand .

  • Makynna - App isn’t loading, staying on the home screen, not letting me see my bank account. .

  • Tiffany - App open but nothing loads not even log in screen.

  • Jade - On my skylight calendar max it will not connect to skylight server. I’ve retried multiple times and it just shows disconnected and will not reconnect when I touch the refresh symbol. .

  • penny - didn't get my deposit today.

    Payment Processing

  • Faith - I can't access my card or app. I need my card and money.

  • Jackson - I can't withdrawal from my account .

  • John - The netspend skylight app is not allowing me to login. Servers are down now.

  • Andrew - Will not connect to the app or online website. Says url access restricted .

  • Muhamed - My Skylight app has been down since yesterday will not let me login will not even get to the login page. It says error..

  • Christie - It's not letting me use my card or get in to see my account .

  • Chris - The app won’t load or let me login.

  • Roxanna - 9/26/24 to 10/26/24 is all of sudden blank on my skylight for week and month view from my app. Literally disappeared in front of my eyes. Is this a known issue today?.

  • Bri - The service is unavailable for like 30 minutes now.

  • Sam - Skylight card won’t be accepted anywhere even though I have $90 on it.

  • John - Service wont let me log in to check my balance on the app or website.

  • Lauren - Currently saying that the service is down when I log in. I can access nothing. The app just updated and I can’t make any purchases. .

  • Angel - I can’t seem to log into my account, it says there is an error .

  • Mike - When I log in .. its saying service unavailable .

  • Jeff - Phones are not working at all and I haven't been paid.

  • Bailey - “Service unavailable- we’re working on it, try again soon” message both in browser and app and when you call it just keeps asking you to input your card number then says to call during business hours to speak with a representative as “that action isn’t available”.

  • Savannah - Says service is unavailable at this moment when I try to log in to my account. .

  • Erica - it says service is unavailable .

Skylight components or services current status

Component Status Details
Data Processing status OK View details
In-app Message Delivery status OK View details
Payment Processing status OK View details
Website status OK View details

Skylight is a comprehensive digital platform offering payment processing, application and website hosting, in-app messaging, and data processing services.

Monitoring Skylight since August 2020

Tracking 8 Skylight services and regions

Need help? Try here:
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Check their status page.

1 incident in 2025

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How to monitor the status of Skylight and all your dependencies?

IsDown is a status page aggregator that monitors if Skylight and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Skylight, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Skylight?

IsDown monitors Skylight health in almost real-time

Every few minutes we go to the status page of Skylight (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of Skylight's 8 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Skylight, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Skylight and other services.

One status page to monitor all your external dependencies

What you get when monitoring Skylight with IsDown

Track Skylight incidents and downtimes by severity

IsDown checks Skylight official status page for major/minor outages or downtimes. A major outage is when Skylight experiences a critical issue that severely affects one or more services/regions. A minor incident is when Skylight experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Skylight outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Skylight

Skylight and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Skylight outages and downtimes

IsDown collects all information from the outages published in Skylight status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Skylight maintenance events

Skylight publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Skylight outages that impact your business

IsDown monitors Skylight and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Skylight but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Skylight and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Skylight and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Skylight or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Skylight and other services.

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Get notified imediatelly when there's an issue with Skylight or other services

Send outage information from Skylight and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Skylight and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Skylight and other services to your tools

Share Skylight status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Skylight down?'

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Share Skylight status in your status page

Skylight Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Skylight outages, IsDown monitors Skylight's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Skylight status page monitoring with real-time incident details.
Monitor 4,600+ services including Skylight in a single dashboard.
Instant Skylight outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Skylight official status and user-reported issues.
Maintenance feed for Skylight
Granular alerts filtering by Skylight components and regions.
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Frequently Asked Questions

Is Skylight down today?

Skylight isn't down. You can check Skylight status and incident details on the top of the page. IsDown continuously monitors Skylight official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Skylight status?

Skylight is currently operational. You can check Skylight status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Skylight outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Skylight down today or just slow?

Currently there's no report of Skylight being slow. Check on the top of the page if there are any reported problems by other users.

How are Skylight outages detected?

IsDown monitors the Skylight official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Skylight having an outage right now?

Skylight last outage was on August 19, 2025 with the title "Processing Lag"

How to check if Skylight is down?

Why use IsDown to monitor Skylight instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Skylight and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Skylight?

IsDown and DownDetector help users determine if Skylight is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Skylight's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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