Skylight Status - Is Skylight Down?
Updated a few minutes ago
Skylight is operational
IsDown pulls data from Skylight's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
Updated a few minutes ago
Skylight is operational
IsDown pulls data from Skylight's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 65 incidents since started monitoring Skylight status in August 2020. We collect data from 3850+ services, and normalize the data to give you a clear picture of the impact of the outage.
over 1 year ago · lasted about 2 hours
This appears to be causing slow and sometimes failing requests when requesting data from the frontend
over 1 year ago · lasted about 8 hours
Due to a limited data corruption in the production database, a small portion of shared users may be unable to access the Skylight apps they were invited to. App owners are unaffected and can manually re-invite any affected users in the meantime. A...
over 2 years ago · lasted about 4 hours
One of our processors is encountering errors while processing traces, we have taken the worker offline to work on a fix. This is affecting a portion of our customers – if your app is affected you may see missing data on the Skylight dashboard star...
over 2 years ago · lasted 6 minutes
Problems with an upstream provider (Heroku) have taken down our website as well as agent authentication. It does not appear to affect all customers uniformly. We are still able to resolve and connect to the site from some locations as of now. T...
over 2 years ago · lasted about 3 hours
Problems with an upstream provider (Heroku) have taken down our website as well as agent authentication. The Skylight collector is still operational and processing data from agents that were already authenticated. We are monitoring the situation....
We've tracked and collected 65 incidents since started monitoring Skylight status
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Muhamed
My Skylight app has been down since yesterday will not let me login will not even get to the login page. It says error.
Christie
It's not letting me use my card or get in to see my account
Chris
The app won’t load or let me login
Roxanna
9/26/24 to 10/26/24 is all of sudden blank on my skylight for week and month view from my app. Literally disappeared in front of my eyes. Is this a known issue today?
Bri
The service is unavailable for like 30 minutes now
Sam
Skylight card won’t be accepted anywhere even though I have $90 on it
John
Service wont let me log in to check my balance on the app or website
Lauren
Currently saying that the service is down when I log in. I can access nothing. The app just updated and I can’t make any purchases.
Angel
I can’t seem to log into my account, it says there is an error
Mike
When I log in .. its saying service unavailable
Jeff
Phones are not working at all and I haven't been paid
Bailey
“Service unavailable- we’re working on it, try again soon” message both in browser and app and when you call it just keeps asking you to input your card number then says to call during business hours to speak with a representative as “that action isn’t available”
Savannah
Says service is unavailable at this moment when I try to log in to my account.
Erica
it says service is unavailable
Sierra
Cannot access to even login, just buffers. Has been like this since at least 12pm
Oudasha
It’s saying the site is not active right now when I call my card it just keeps repeating the steps to put in card in for after I already put the info in and I can’t go online cause it just keeps loading nothing else is happening
Anne
Can’t get into banking through phone or app
Manuel
Can't get in my account online thru the app can't check my balance thru call txt the app or online
Heather
website says it is down. Also can't contact by phone or text
Track 3850+ third-party services, instant alerts in Datadog, Slack, Teams, and more. Join companies like Adobe, Coursera, and Glassdoor that use IsDown to monitor their vendors.
Monitoring 8 Skylight services and regions
0 incidents in 2025
Number of Incidents
0 issues
Last incident
565 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
Skylight isn't down. You can check Skylight status and incident details on the top of the page. IsDown continuously monitors Skylight official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Skylight is currently operational. You can check Skylight status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Skylight being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Skylight official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Skylight last outage was on October 18, 2023 with the title "We are investigating elevated error rates on our data servers"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Skylight and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Skylight with maximum flexibility
IsDown monitors Skylight for major outages. A major outage is when Skylight experiences a critical issue that severely affects one or more services/regions. When Skylight marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Skylight status page for minor outages. A minor outage is when Skylight experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Skylight status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Skylight publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Skylight and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Skylight and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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