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Resolved Major Degraded Services for SnapStream Cloud: Clipping
We are experiencing issues with clipping in SnapStream Cloud as a result of degraded services in AWS US-East1. We are closely monitoring the situation and will be proving updates as they become available. As always if you have any further questions please reach out to our support team at https://support.snapstream.com
Resolved Major Comcast service disruption - Hurricane Nicholas
A fix has been implemented and we are monitoring the results.
Resolved Minor SnapStream Cloud - AWS
We are currently aware of the issues impacting our cloud customers. This is a result of an AWS service degradation impacting the following services: ACM, Amplify Console, API Gateway, AppMesh, AppStream2, AppSync, Athena, AWS Signer, Batch, CodeArtifact, CodeGuru Profiler, CodeGuru Reviewer, CloudFormation, CloudMap, CloudTrail, Cognito, Connect, DynamoDB, Elastic Beanstalk, EventBridge, Glue, IoT Services, Lambda, LEX, Macie, Managed Blockchain, Marketplace, MediaLive, MediaConvert, Personalize, RDS Performance Insights, Rekognition, Resource Groups, SageMaker, Support Console, Well-Architected, and Workspaces. We are monitoring the progress and will update once service health returns to normal. Please reach out to our support team if you have further questions or concerns. https://support.snapstream.com/
Resolved Minor Service Outage - SnapStream Email Alerts
We are experiencing an issue with email delivery which impacts the following: Alerts, Notifications, and Clipping. Our team is working to resolve this ASAP. We apologize for the disruption of service.
Resolved Minor Network Outage
We have identified a Network Outage in one of our facilicies and our internal team is working with our vendors to restore conenctivity that is impacting the following services: Video ingest and cloud instance data are not impacted at this time.
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