13 Deployments Affected: MI-20220525

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: Customers hosted in the specified regions may have experienced delays or failures while performing Snowpipe data ingestion workflows that require the copy_history function. If the timespan set for the copy_history query is between May 9, 2022, and May 25, 2022, at 06:30 PT, then your queries may continue to be impacted. If the timespan is set for a period of time that does not query copy_history prior to when the mitigation was implemented at 06:30 PT, then your queries are no longer impacted.

Workaround: As a workaround, you can alter the timespan of your queries to a shorter time frame (e.g., one or two hours).

Incident start time: 03:37 PT May 25, 2022

Current status: The investigation determined that a recent configuration update caused the issue. We implemented a solution at approximately 06:30 PT; however, Snowpipe queries involving copy_history may continue to be impacted if you are using a timespan that queries copy_history prior to the mitigation at 06:30 PT. We're monitoring the environment to confirm recovery, and we're investigating any potential options for resolving issues with copy_history query timespans that involve time ranges prior to 06:30 PT.

Customer experience: Customers hosted in the specified regions may experience delays or failures while performing Snowpipe data ingestion workflows that require the copy_history function. If the timespan set for the copy_history query is between May 9, 2022, and May 25, 2022, at 06:30 PT, then your queries may continue to be impacted. If the timespan is set for a period of time that does not query copy_history prior to when the mitigation was implemented at 06:30 PT, then your queries are no longer impacted.

Workaround: As a workaround, you can alter the timespan of your queries to a shorter time frame (e.g., one or two hours).

Incident start time: 03:37 PT May 25, 2022

Current status: We're investigating an issue with Snowpipe (Data Ingestion). We'll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified regions may experience delays while attempting to execute queries. Affected customers may encounter query failures.

Incident start time: 03:37 PT May 25, 2022