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0 incidents in the last 7 days
1 incidents in the last 30 days
Automatic Checks
Last check: less than a minute ago
Last known issue: 13 days ago
Latest Incidents
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Resolved Problems with the applications
We detected some problems in the applications and we are working to solve the incident. We apologize for the inconvenience.
Resolved SoftwarePlant documentation downtime
We are currently investigating this issue.
Resolved BigPicture Power-Up Errors
We're experiencing an elevated level of API errors and are currently looking into the issue.
Resolved Application downtime
We are currently investigating this issue.
Resolved Elevated Errors
We're experiencing an elevated level of errors and are currently looking into the issue.
Resolved Elevated API Errors
We observed an elevated amount errors in our servers. We have applied a fix.
Resolved 2020-05-22 JiraCloud Apps upgrade
Good news, we have just released a new version of our Jira Cloud apps! If you are curious what's coming in the new version, then check out our release notes: https://wiki.softwareplant.com/display/DOCUMENTATION/Release+Notes%3A+BigPicture+Cloud+Release+2020-05-21 https://wiki.softwareplant.com/display/DOCUMENTATION/Release+Notes%3A+BigGantt+Cloud+Release+2020-05-21
Resolved BigPicture and BigGantt 500 errors on multiple modules
Some customers are affected by a problem that manifests by 500 errors when accessing most BigPicture / BigGantt modules. The problem relates to a recent change made to Jira and how Jira presents Sprints to the Connected Apps. We are now preparing to launch a hotfix to remedy this issue that you can track here: https://jira.softwareplant.com/browse/ONE-23468 We have also reported the issue to Atlassian and are waiting for a fix from their side as well (whichever comes first).
Resolved Partial outages
We are currently investigating this issue.
Resolved 2020-05-06 JiraCloud Apps upgrade
Good news, we have just released a new version of our Jira Cloud apps! If you are curious what's coming in the new version, then check out our release notes: https://wiki.softwareplant.com/display/DOCUMENTATION/Release+Notes%3A+BigPicture+Cloud+Release+2020-04-27 https://wiki.softwareplant.com/display/DOCUMENTATION/Release+Notes%3A+BigGantt+Cloud+Release+2020-04-27 https://wiki.softwareplant.com/display/DOCUMENTATION/Release+Notes%3A+BigTemplate+Cloud+Release+2020-04-27
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