Outage in Spark Hire

Billing platform sytem issue

Resolved Minor
November 21, 2023 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

The billing platform we utilize is currently experiencing a system issue resulting in some customers' subscription information not loading properly. We will post updates here as soon as we have more information from the provider.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/21/2023 09:00PM

The billing platform has implemented a fix.

MONITORING 5 months ago - at 11/21/2023 07:18PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 11/21/2023 06:32PM

The billing platform we utilize is currently experiencing a system issue resulting in some customers' subscription information not loading properly. We will post updates here as soon as we have more information from the provider.

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