Outage in SparkPost

Emergency Maintenance: Upgrade of data processing service in EU region

Resolved Minor

January 03, 2023 - Started over 1 year ago - Lasted 24 minutes
Official incident page

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Outage Details

We are currently performing an emergency maintenance activity on a component of the data processing service in the EU region. Some customers may observe delays in availability of message event data available via the Events API and webhooks. The following components are not impacted: Transmissions API, outbound message delivery

Components affected

SparkPost Event Webhooks - EUROPE SparkPost Events API - EUROPE

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 01/04/2023 12:17AM

This emergency maintenance activity is complete.

IDENTIFIED over 1 year ago - at 01/03/2023 11:54PM

We are currently performing an emergency maintenance activity on a component of the data processing service in the EU region. Some customers may observe delays in availability of message event data available via the Events API and webhooks.

The following components are not impacted: Transmissions API, outbound message delivery

Latest SparkPost outages

Data processing delays - about 18 hours ago

SparkPost application (webUI) is slow to load or timing out - about 22 hours ago

Elevated 5xx Transmissions API error rates and latency for some SparkPost customers (US hosted only) - 9 days ago

Data processing delays for SparkPost customers - US region - 22 days ago

Elevated 5xx Transmissions API error rates for some SparkPost customers (US hosted only) - about 1 month ago

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