Outage in SparkPost
Issue with updating payment information
Resolved MinorIncident Report
Summary AI Generated
SparkPost experienced a 51-minute incident where some customers were unable to update their payment details. The root cause was identified and a fix was implemented, with the service being monitored before full resolution was confirmed.
We’re currently investigating an issue that prevented some customers from updating their payment details.
The root cause has been identified, and a fix is being implemented.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/12/2026 01:38PM
This incident has been resolved.
MONITORING
1 day ago - at 05/12/2026 01:10PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 05/12/2026 12:48PM
We’re currently investigating an issue that prevented some customers from updating their payment details.
The root cause has been identified, and a fix is being implemented.
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