Outage in SparkPost
Health Score and Cohort data is delayed
Resolved MinorIncident Report
Summary AI Generated
SparkPost's Health Score and Cohort data experienced a 2.5-hour delay affecting the application in both the USA and Europe regions. The root cause was identified and addressed through data reprocessing. Full data recovery was confirmed complete upon resolution.
Health score and Cohort data is delayed.
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Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 09/14/2026 04:46PM
The data has all been posted. We apologize for the delay.
MONITORING
about 7 hours ago - at 09/14/2026 04:31PM
Data is reprocessed and loads are completing. Full data recovery expected in the next 30 minutes.
IDENTIFIED
about 9 hours ago - at 09/14/2026 02:59PM
We know what has caused the data delay and are working to get the data posted.
INVESTIGATING
about 10 hours ago - at 09/14/2026 02:19PM
Health score and Cohort data is delayed.
Latest SparkPost outages
Outbound message delivery is delayed/slow for some SparkPost customers (EU hosted only) - 26 days ago
Partial Outage and Delivery Issues in US-West-2 Region - about 2 months ago
There is a delay effecting some mail sending in EU. - 3 months ago
Issue with updating payment information - 4 months ago
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