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Outage in SparkPost

Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)

Resolved Minor
October 28, 2026 - Started 12 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

SparkPost's US-hosted SMTP delivery experienced elevated latency for approximately 1.1 hours, affecting outbound message delivery for some customers. EU-hosted customers were unaffected. The issue was identified, a fix was implemented, and delivery recovered fully upon resolution.

We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)
Components affected
SparkPost SMTP Delivery - USA

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 10/28/2026 08:37PM

This incident has been resolved.

MONITORING 12 days ago - at 10/28/2026 08:37PM

A fix was implemented and we are seeing sustained delivery recovery.

IDENTIFIED 12 days ago - at 10/28/2026 08:03PM

We are continuing to work on a fix for this issue.

MONITORING 12 days ago - at 10/28/2026 08:00PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 days ago - at 10/28/2026 07:48PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 12 days ago - at 10/28/2026 07:37PM

We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)

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