Outage in Split

SDK API elevated error rate

Resolved Minor
December 21, 2023 - Started 4 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue that caused an elevated error rate for our SDK API between 3:05PM and 3:32PM GMT. During this period customers may have observed SDK initialization timeouts. Any running SDK instances were unaffected. The issue has been mitigated and our services fully recovered by 3:45PM GMT.
Components affected
Split SDK API
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/21/2023 06:49PM

This incident has been resolved. A postmortem will be available shortly.

MONITORING 4 months ago - at 12/21/2023 03:57PM

We are currently investigating an issue that caused an elevated error rate for our SDK API between 3:05PM and 3:32PM GMT.

During this period customers may have observed SDK initialization timeouts. Any running SDK instances were unaffected.

The issue has been mitigated and our services fully recovered by 3:45PM GMT.

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