Outage in Spotlight

Error messages when submitting clients for breakdowns

Resolved Minor
July 25, 2022 - Started almost 3 years ago
Official incident page

IsDown continuously monitors the Spotlight status page and multiple sources to provide up-to-date information. Check back with us for the latest Spotlight uptime status.

Outage Details

We are currently investigating an issue affecting agent users this morning when submitting clients for breakdowns.
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 07/25/2022 11:54AM

This incident has been resolved.

IDENTIFIED almost 3 years ago - at 07/25/2022 11:54AM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 3 years ago - at 07/25/2022 08:47AM

We had some over-running work being completed on our database. This has now been completed and we hope that this issue has now been resolved.

INVESTIGATING almost 3 years ago - at 07/25/2022 08:45AM

We are currently investigating an issue affecting agent users this morning when submitting clients for breakdowns.

Latest Spotlight outages

Photo uploads - about 1 month ago
Spotlight website issues - 3 months ago
Breakdown suggestions - 5 months ago
Applications error - 8 months ago

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