Is Spotlight Down? Check the current Spotlight status

Spotlight is operational

Updated a few minutes ago

Spotlight not working for you?

Monitoring Spotlight since October 2022. Learn more

2 incidents in 2025

Current Spotlight official ongoing incidents

No incidents reported in Spotlight's status page

IsDown pulls data from Spotlight's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Spotlight issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Spotlight problems

  • S

    scott

    7 days ago

    it keeps coming up with an error

  • A

    Ari

    18 days ago

    States the following: Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps ...

  • M

    Millie

    24 days ago

    Not loading, other websites fine

  • R

    Robert

    about 1 month ago

    It's not connecting and we've tried it three four times and it's been out for almost 2 hours

  • A

    Audi

    about 2 months ago

    The website won’t load and is displaying a 403 error

  • V

    Vanessa

    about 2 months ago

    Can not login ??? on 3 different laptops.... 403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If y...

  • M

    Marina

    about 2 months ago

    "Max challenge attempts reached, please refresh to try again" message when trying to access website using firefox browser. Including via email marketing links, Google searches link, direct URL entry.

  • V

    Vi

    about 2 months ago

    403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudF...

  • C

    C

    about 2 months ago

    403 errors, loads main page and searches but not loading item pages

  • S

    Simone

    2 months ago

    Website won’t load. Comes up with a message that says “Max challenge attempts exceeded. Please refresh the page to try again!” I refresh and nothing but that message again

  • E

    Elise

    2 months ago

    I keep getting "Max challenge attempts exceeded. Please refresh the page to try again!" and am unable to load the webpage

  • H

    herana

    2 months ago

    Pages aren't loading and giving me an error

  • L

    Leanne

    3 months ago

    Website keeps saying Max challenge attempts exceeded.

  • C

    Chase

    3 months ago

    Won’t load keeps popping up with errors

  • M

    Megan

    3 months ago

    Error 404 on multiple attempts over the last week

  • E

    Emma

    3 months ago

    “Max challenge attempts exceeded” error pops up whenever I try to access the spotlight site on phone or laptop. Tried multiple browsers and resetting cache/history etc. when accessing though the instagram link from the spotlight profile it works, but not when I try to access from a browser.

  • M

    Mac

    3 months ago

    When failing to load i just get the message: Max challenge attempts exceeded Both on my laptop and on my phone

  • J

    Jane

    3 months ago

    For 2 days saying "Max challenge attempts exceeded. Please refresh the page to try again!" just trying to access the homepage.

  • S

    Sophie

    3 months ago

    403 error - cannot get onto website

  • A

    Abby

    4 months ago

    I can’t get into spotlights website

  • R

    Robert

    4 months ago

    Cant get onto Spotlight WA

  • B

    Barbara

    4 months ago

    Getting an error message constantly, got one shot of a screen saying that I was in a queue to indicate that they're super busy.

  • J

    Jacinta

    4 months ago

    504 ERROR The request could not be satisfied. CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuratio...

  • J

    Janine

    4 months ago

    Spotlight website is down and can’t order online for I store pickup or delivery

  • S

    Sean

    4 months ago

    Page keeps requesting but will not load

  • M

    Megan

    4 months ago

    Can’t load the page to make a purchase

  • W

    Whitney

    4 months ago

    Can't check out purchases

  • J

    James

    4 months ago

    Website either loads indefinitely or throws up an error message

  • A

    Anne

    4 months ago

    Intermittent problems. Pages not loading, sometimes 404 error, sometimes 503 gateway error.

  • D

    dennis

    4 months ago

    won't open says gateway down

  • Z

    Zyrieen

    4 months ago

    403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through Cl...

  • N

    Naomi

    4 months ago

    The website is throwing error code 404.

  • G

    Genevieve

    4 months ago

    the website is formatted totally wrong. It's unusable!!

  • C

    Cee

    4 months ago

    Page is now loading but broken formatting and links

  • S

    Steve

    4 months ago

    Refuses to load and times out to a 502

  • S

    Susanne

    4 months ago

    Error message 500 or won't loade

  • A

    Alice

    4 months ago

    Error 500, internal server error

  • C

    Cee

    4 months ago

    500 Internal Server Error, blank white page

  • R

    Rebecca

    4 months ago

    403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through Cl...

  • A

    Alexandra

    4 months ago

    I keep getting this error : 403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide c...

  • R

    Ray

    4 months ago

    403 error coming up on website

  • J

    Jim

    5 months ago

    Continual message about max challenge attempts exceeded.

  • C

    Cheryl

    5 months ago

    Error message trying to load the page

  • B

    Bob

    6 months ago

    The website - I was scrolling and it said ERROR 403 and then I closed off, even restarted my phone / rebooted it and it still won’t change :((

  • R

    Rose

    6 months ago

    Give me an error whenever I open the website

  • V

    Veronica

    7 months ago

    Constantly get this error 403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide cont...

  • D

    Dani

    7 months ago

    The website is showing an error and can’t load

  • J

    Josee

    7 months ago

    Refreshes automatically over and over then get an error to try again later

  • J

    Julie

    7 months ago

    Error message won't load and drops out

  • B

    Bek

    7 months ago

    403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through Cl...

  • R

    Rikki-Lee

    7 months ago

    Getting an error message when I go to the website

  • T

    Theo

    7 months ago

    Won’t accept payment for click and collect items

  • A

    Aimee

    7 months ago

    None of the job fed will load and it won’t let me upload media

  • S

    Sam

    7 months ago

    Can't properly load casting pages

  • S

    Sarah

    8 months ago

    Website advises attempted challenges exceeded

  • B

    Bob

    8 months ago

    Front age loads but internal links crash and then nothing will load.

  • M

    Mel

    8 months ago

    I was filling up my cart and got booted off with an error. Now error 403 when trying to load the page

  • C

    Chloe

    8 months ago

    Error page comes up, navigating back doesn’t help

  • P

    Patience

    8 months ago

    403 error when visiting website

  • R

    Ren

    8 months ago

    403 Server connection error

Spotlight outage history

IsDown has tracked 68 incidents since started monitoring Spotlight status in October 2022.

  • Feb 05 2025

    about 1 month ago · lasted about 5 hours

    We're currently experiencing some issues with user to user contact via Spotlight.com and our team are working to fix these. More details

  • Jan 07 2025

    We are currently investigating an issue impacting casting professionals viewing suggestions and are working to get this resolved as a matter of urgency More details

  • Nov 28 2024

    4 months ago · lasted 30 minutes

    We are aware of an issue agents may be experiencing suggesting clients for breakdowns. Our team are investigating this as a priority and we hope service to be restored as normal shortly. More details

  • Oct 2022 ...
    IsDown started monitoring Spotlight status

    We've tracked and collected 68 incidents since started monitoring Spotlight status

Spotlight outages in the last 30 days

Number of Incidents

0 issues

Last incident

37 days ago

Having problems with Spotlight? What can you do?

  1. First, stay calm.

    • We know it's stressful when Spotlight is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Spotlight already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Spotlight status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Spotlight is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.

Reports by users in other services in the last 12 hours

Snapchat https://www.snapchat.com/
Snapchat user reports
Blooket https://www.blooket.com/
Blooket user reports
OpenPhone https://openphone.co
OpenPhone user reports
Discord https://discord.com/
Discord user reports
Apple https://apple.com
Apple user reports
Astound https://www.astound.com/
Astound user reports
Microsoft 365
Microsoft 365 user reports
Mangakakalot https://mangakakalot.com/
Mangakakalot user reports
Google Workspace https://workspace.google.com/
Google Workspace user reports
Payoneer https://payoneer.com
Payoneer user reports

Frequently Asked Questions

Is Spotlight down today?

Spotlight isn't down. You can check Spotlight status and incident details on the top of the page. IsDown continuously monitors Spotlight official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Spotlight status?

Spotlight is currently operational. You can check Spotlight status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Spotlight outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Spotlight slow today?

Currently there's no report of Spotlight being slow. Check on the top of the page if there are any reported problems by other users.

How are Spotlight outages detected?

IsDown monitors the Spotlight official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Spotlight outage?

Spotlight last outage was on February 05, 2025 with the title "Spotlight website issues"

Spotlight not working for you? How do I know if Spotlight is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.