Spotlight Status - Is Spotlight Down?
Spotlight is operational
Updated
Spotlight is operational
Updated
IsDown pulls data from Spotlight's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Melinda
Everytime I try to access the website my browser tells me "max challenge attempts exceeded. Please refresh the page to try again"
Susan
Every time I try to access the website, I get the following message - “ Max challenge attempts exceeded. Please refresh the page to try again!” I’ve tried every trick I know but nothing is working!
Sharyn
It’s constantly coming up with the error page
Nikki
Can not complete purchase on website
scott
it keeps coming up with an error
Ari
States the following: Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps ...
Millie
Not loading, other websites fine
Robert
It's not connecting and we've tried it three four times and it's been out for almost 2 hours
Audi
The website won’t load and is displaying a 403 error
Vanessa
Can not login ??? on 3 different laptops.... 403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If y...
Marina
"Max challenge attempts reached, please refresh to try again" message when trying to access website using firefox browser. Including via email marketing links, Google searches link, direct URL entry.
Vi
403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudF...
C
403 errors, loads main page and searches but not loading item pages
Simone
Website won’t load. Comes up with a message that says “Max challenge attempts exceeded. Please refresh the page to try again!” I refresh and nothing but that message again
Elise
I keep getting "Max challenge attempts exceeded. Please refresh the page to try again!" and am unable to load the webpage
herana
Pages aren't loading and giving me an error
Leanne
Website keeps saying Max challenge attempts exceeded.
Chase
Won’t load keeps popping up with errors
Megan
Error 404 on multiple attempts over the last week
Emma
“Max challenge attempts exceeded” error pops up whenever I try to access the spotlight site on phone or laptop. Tried multiple browsers and resetting cache/history etc. when accessing though the instagram link from the spotlight profile it works, but not when I try to access from a browser.
Mac
When failing to load i just get the message: Max challenge attempts exceeded Both on my laptop and on my phone
Jane
For 2 days saying "Max challenge attempts exceeded. Please refresh the page to try again!" just trying to access the homepage.
Sophie
403 error - cannot get onto website
Abby
I can’t get into spotlights website
Robert
Cant get onto Spotlight WA
Barbara
Getting an error message constantly, got one shot of a screen saying that I was in a queue to indicate that they're super busy.
Jacinta
504 ERROR The request could not be satisfied. CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuratio...
Janine
Spotlight website is down and can’t order online for I store pickup or delivery
Sean
Page keeps requesting but will not load
Megan
Can’t load the page to make a purchase
Whitney
Can't check out purchases
James
Website either loads indefinitely or throws up an error message
Anne
Intermittent problems. Pages not loading, sometimes 404 error, sometimes 503 gateway error.
dennis
won't open says gateway down
Zyrieen
403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through Cl...
Naomi
The website is throwing error code 404.
Genevieve
the website is formatted totally wrong. It's unusable!!
Cee
Page is now loading but broken formatting and links
Steve
Refuses to load and times out to a 502
Susanne
Error message 500 or won't loade
Alice
Error 500, internal server error
Cee
500 Internal Server Error, blank white page
Rebecca
403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through Cl...
Alexandra
I keep getting this error : 403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide c...
Ray
403 error coming up on website
Jim
Continual message about max challenge attempts exceeded.
Cheryl
Error message trying to load the page
Bob
The website - I was scrolling and it said ERROR 403 and then I closed off, even restarted my phone / rebooted it and it still won’t change :((
Rose
Give me an error whenever I open the website
Veronica
Constantly get this error 403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide cont...
Dani
The website is showing an error and can’t load
Josee
Refreshes automatically over and over then get an error to try again later
Julie
Error message won't load and drops out
Bek
403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through Cl...
Rikki-Lee
Getting an error message when I go to the website
Theo
Won’t accept payment for click and collect items
Aimee
None of the job fed will load and it won’t let me upload media
Sam
Can't properly load casting pages
Sarah
Website advises attempted challenges exceeded
Bob
Front age loads but internal links crash and then nothing will load.
IsDown has tracked 69 incidents since started monitoring Spotlight status in October 2022.
22 days ago · lasted about 3 hours
We are aware of a current issue that may be affecting members profile photos. Our team are investigating this as a priority and we hope to get this resolved shortly. More details
3 months ago · lasted about 5 hours
We're currently experiencing some issues with user to user contact via Spotlight.com and our team are working to fix these. More details
4 months ago · lasted about 4 hours
We are currently investigating an issue impacting casting professionals viewing suggestions and are working to get this resolved as a matter of urgency More details
We've tracked and collected 69 incidents since started monitoring Spotlight status
3 incidents in 2025
Number of Incidents
1 issues
Last incident
23 days ago
Spotlight isn't down. You can check Spotlight status and incident details on the top of the page. IsDown continuously monitors Spotlight official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Spotlight is currently operational. You can check Spotlight status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Spotlight being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Spotlight official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Spotlight last outage was on April 03, 2025 with the title "Photo uploads"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
