Check if Cleo is down, recent outages, user-reported issues, and outages map.
Cleo is working normally
Last checked from Cleo's status page a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 54 incidents since started monitoring Cleo status in January 2025. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
6 days ago · lasted about 2 hours
Cleo engineers have been notified of latency in message visibility, which may affect the UI experience of all customers using CIC Cockpit. All Inbound/Outbound transactions continue to process normally. Cleo engineers have applied a fix. We wil...
17 days ago · lasted about 5 hours
Cleo Engineers have been alerted to a condition starting at 11:34 CST that is causing delay in inbound/outbound processes for a subset of customers. Our team is actively investigating.
19 days ago · lasted about 3 hours
Customers attempting to connect to the Registration and Testing Portals are encountering an error accessing the portals. Our team is actively investigating the issue and we will provide updates as soon as possible.
We've tracked and collected 54 incidents since started monitoring Cleo status
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cee
cant see advance info and logging in is hit or miss
Melinda
My app won't open keeps spinning floating bubbles
Trequia
It has been down since around 9am this morning.
Hannah
app won’t load. tried uninstalling and reinstalling it and can’t even get anything to load or send an email for verification
Angel
Is there a way to contact them? This has been going on all day
Jose
Cleo keeps saying no connection or stays on search
Lindsey
Definitely down. It's never happened like this before. I hope something big isn't wrong. I need access to my funds.
Holly
Starts to load my dashboard upon opening, but then immediately says “ something’s going wrong. You’ll have to try again later.”
Kristen
App might load the Home Screen, but any time you try to navigate to a different portion in the app it loads and then says something went wrong
Jessica
Won’t connect to Internet
Shuntelle
Can’t connect. Deleted and download out again but app still not slowing me to login.
stacey
i can't get into the app. I uninstalled because it was clocking and not loading and giving me errors on every page since yesterday (friday) and I want to take myu boost. Now, I can't even get logged in. It takes 25 min to get a code and then I get an error stating its down and try later. FRUSTRATED
Hector
Very slow for the app to open, and when it does open, the following message appears: (Something's gone wrong, this is a bummer, but you'll have to try again later). The same message keeps coming up every time I try to access the Cleo app.
Jay
Deleted and redownloaded the app because of no connection issues and now wont send confirmation email to login
J
Loading issues, keep getting kicked. Unable to use app at all.
Sarah
They claim to still be unaware of an outage or issue which is ridiculous clearly it’s a lot of peope
Kelly
Same as everyone else no connectivity and I've checked everything
Charlecia
Having connection issues with the app
Tennille
Not connecting and I want my advance
Mary
I can't get the app to connect
mary
not even letting me sign in
Aj
Not sending confirmation email to login
Shannon
The app is having trouble opening. I can’t even chat with Cleo. The second part of my advance is available but I can’t receive it. Thank you.
Sarah
App needs to be fixed clearly an issue been like this for hours now where nothing will load
Jasen
App isn't loading, connection issues
J
App won’t load, says no connection or whoops try again later
Izzy
App isn’t loading. Fails connection
Robert
Cleo will not load and when it does load and takes me to ASK CLEO it stops working and when I hit the request icon it will not load
Jonathan
Connectivity issues app not fully loading
Sh
This is crazy and when contacting Cleo they are saying they have no issues reported!
John
The App won’t load, it keeps stating that it can’t make a connection.
Richard
It won't load up. So I can see how much is in there
Tiffany
App won’t load/ losing connection
Sar
Nothing will load been like this all morning contacted support says could take 10days to fix
M
Isn’t loading, won’t recharge advances. “Running some checks” never finishes loading
Linda
App very very slow Not connecting Glitches I've done everything
Kayla
The app keeps saying something went wrong
Keyia
App keeps saying no connection and won’t load
Gregory
App not loading, re- installed , continues to freeze on advance page
Sarah
Error message when loading anything
Jeremy
App not loading, can not view any spending stats or access borrowing application.
Melanie
Keeps circling saying checking some things then says something went wrong and to try later.
Layna
App stating “no connection” and nothing is loading
M
Cleo app isn’t loading “running some checks” never loads
GW
App won’t connect. Says try again
M
Cleo app keeps “running checks” for over an hour.. it needs to be fixed
Bruce
I've been trying to log in all day it keeps saying maintenance
Ashley
It won’t let me repay the advance. Keeps saying there’s an error to retry.
daniel
Im not getting the cash advance amount without technical problems
Stay Ahead of Cleo Outages
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.
Cleo isn't down. You can check Cleo status and incident details on the top of the page. IsDown continuously monitors Cleo official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Cleo is currently operational. You can check Cleo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Cleo being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Cleo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Cleo last outage was on August 18, 2025 with the title "Cleo Integration Cloud: CIC Cockpit - Delayed Messages visibility"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Cleo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Cleo with maximum flexibility
IsDown monitors Cleo for major outages. A major outage is when Cleo experiences a critical issue that severely affects one or more services/regions. When Cleo marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Cleo status page for minor outages. A minor outage is when Cleo experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Cleo status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Cleo publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Cleo and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Cleo and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.
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