Check if Cleo is down, recent outages, user-reported issues, and outages map.
Cleo is working normally
Monitor Cleo in real-time and get notified instantly when it goes down. Track outages in Microsoft 365, Google Workspace, OpenAI, and 4,522+ services.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Cleo status data.
IsDown has tracked 57 incidents since started monitoring Cleo status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
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Each time I try to transfer the money to my bank account it says something went wrong. I try to reach a live agent but the screen never loads.
I'm having trouble logging into Cleo customer service app there's an information to the page won't load and they can't get through the customer service I need help
Cleo won’t let me review my details to receive an advance it keeps saying “something went wrong. Try again”
Error message trying to take out advance all day yesterday and today.
Cleo cash advance keeps saying “something went wrong please try again”. I have verified all my info and everything is correct
My Cleo app is not letting me borrow anything keeps saying contact to bank
The Cleo app keeps saying "time for self care" and saying it's updating. This has been happening for hours. Even after deleting and redownloading, it keeps going.
I keep getting a "something is wrong" message everything I try to process my cash advance.
I cannot get the app to open. Me
It’s not depositing my advance after requesting it
Running super slow, not loading all the way
cant see advance info and logging in is hit or miss
My app won't open keeps spinning floating bubbles
It has been down since around 9am this morning.
app won’t load. tried uninstalling and reinstalling it and can’t even get anything to load or send an email for verification
Is there a way to contact them? This has been going on all day
Cleo keeps saying no connection or stays on search
Definitely down. It's never happened like this before. I hope something big isn't wrong. I need access to my funds.
Starts to load my dashboard upon opening, but then immediately says “ something’s going wrong. You’ll have to try again later.”
App might load the Home Screen, but any time you try to navigate to a different portion in the app it loads and then says something went wrong
Won’t connect to Internet
Can’t connect. Deleted and download out again but app still not slowing me to login.
i can't get into the app. I uninstalled because it was clocking and not loading and giving me errors on every page since yesterday (friday) and I want to take myu boost. Now, I can't even get logged in. It takes 25 min to get a code and then I get an error stating its down and try later. FRUSTRATED
Very slow for the app to open, and when it does open, the following message appears: (Something's gone wrong, this is a bummer, but you'll have to try again later). The same message keeps coming up every time I try to access the Cleo app.
Deleted and redownloaded the app because of no connection issues and now wont send confirmation email to login
Loading issues, keep getting kicked. Unable to use app at all.
They claim to still be unaware of an outage or issue which is ridiculous clearly it’s a lot of peope
Same as everyone else no connectivity and I've checked everything
Having connection issues with the app
Not connecting and I want my advance
I can't get the app to connect
not even letting me sign in
Not sending confirmation email to login
The app is having trouble opening. I can’t even chat with Cleo. The second part of my advance is available but I can’t receive it. Thank you.
App needs to be fixed clearly an issue been like this for hours now where nothing will load
App isn't loading, connection issues
App won’t load, says no connection or whoops try again later
App isn’t loading. Fails connection
Cleo will not load and when it does load and takes me to ASK CLEO it stops working and when I hit the request icon it will not load
Connectivity issues app not fully loading
This is crazy and when contacting Cleo they are saying they have no issues reported!
The App won’t load, it keeps stating that it can’t make a connection.
It won't load up. So I can see how much is in there
App won’t load/ losing connection
Nothing will load been like this all morning contacted support says could take 10days to fix
Isn’t loading, won’t recharge advances. “Running some checks” never finishes loading
App very very slow Not connecting Glitches I've done everything
The app keeps saying something went wrong
App keeps saying no connection and won’t load
App not loading, re- installed , continues to freeze on advance page
Error message when loading anything
App not loading, can not view any spending stats or access borrowing application.
Keeps circling saying checking some things then says something went wrong and to try later.
App stating “no connection” and nothing is loading
Cleo app isn’t loading “running some checks” never loads
App won’t connect. Says try again
Cleo app keeps “running checks” for over an hour.. it needs to be fixed
I've been trying to log in all day it keeps saying maintenance
It won’t let me repay the advance. Keeps saying there’s an error to retry.
Im not getting the cash advance amount without technical problems
| Component | Status |
|---|---|
| Cleo Integration Cloud (CIC) Engine | OK |
| CIC Studio | OK |
| CIC Agent | OK |
| CIC Cockpit | OK |
| Cleo Solution Center | OK |
Quickly access the status of Cleo and 4,522+ services
Cleo is a comprehensive integration platform that facilitates secure data exchanges, offers API management, and supports various protocols and data transformation processes for streamlined business workflows.
Monitoring Cleo since January 2025
Tracking 10 Cleo services and regions
10 incidents in 2025
Number of Incidents
3 issues
Last incident
3 days ago
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Cleo isn't down. You can check Cleo status and incident details on the top of the page. IsDown continuously monitors Cleo official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Cleo is currently operational. You can check Cleo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Cleo being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Cleo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Cleo last outage was on October 06, 2025 with the title "CIC - WebEDI - Latency with document injection to WebEDI"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Cleo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Cleo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Cleo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Cleo with maximum flexibility
IsDown monitors Cleo for major outages. A major outage is when Cleo experiences a critical issue that severely affects one or more services/regions. When Cleo marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Cleo status page for minor outages. A minor outage is when Cleo experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Cleo status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Cleo publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Cleo and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Cleo and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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