AWS
AWS
Operational
Cloudflare
Cloudflare
Operational
Datadog US1
Datadog US1
Operational
DigitalOcean
DigitalOcean
Operational
GitHub
GitHub
Operational
Google Cloud
Google Cloud
Operational
Microsoft 365
Microsoft 365
Operational
Microsoft Azure
Microsoft Azure
Operational
OpenAI
OpenAI
Operational
PagerDuty
PagerDuty
Operational
Salesforce
Salesforce
Major Outage
Slack
Slack
Minor Outage
Vercel
Vercel
Operational
AWS
AWS
Operational
Cloudflare
Cloudflare
Operational
Datadog US1
Datadog US1
Operational
DigitalOcean
DigitalOcean
Operational
GitHub
GitHub
Operational
Google Cloud
Google Cloud
Operational
Microsoft 365
Microsoft 365
Operational
Microsoft Azure
Microsoft Azure
Operational
OpenAI
OpenAI
Operational
PagerDuty
PagerDuty
Operational
Salesforce
Salesforce
Major Outage
Slack
Slack
Minor Outage
Vercel
Vercel
Operational

Is Cleo Down? Check current status

Check if Cleo is down, official outages, user-reported issues, and outages map.

Current Cleo status

Cleo status updated

Cleo is working normally

Cleo status was last checked by IsDown on at , and appears to be operational. We've received 87 user reports in the past 24 hours.

Cleo not working for you?

Cleo service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Cleo Outage Map

View Cleo Reports Map

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Cleo recent outages and downtime history

IsDown has tracked 57 incidents since started monitoring Cleo status in January 2025. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Cleo outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Dec 05, 2025
12:19 PM EST
Not Confirmed by Cleo
Widespread service outage across app
Users report app not loading, stuck on 'waiting for connection', timing out errors, and freezing ...
34 minutes
Nov 02, 2025
10:55 AM EST
Not Confirmed by Cleo
Widespread service outage across platforms
Users report inability to connect or update balances in the app. Issues include connection errors...
about 4 hours
Oct 27, 2025
08:48 PM EDT
Not Confirmed by Cleo
Possible Outage Indicated by User Reports
about 6 hours
Oct 20, 2025
12:03 PM EDT
Not Confirmed by Cleo
Cleo app connection issues reported
Users experience persistent 'waiting for connection' errors across devices, unaffected by updates...
about 9 hours
Oct 06, 2025
08:37 AM EDT
Major
CIC - WebEDI - Latency with document injection to WebEDI
There is a latency issue with the document injection process to WebEDI. This is currently being i...
about 4 hours
Sep 26, 2025
04:08 PM EDT
Minor
Cleo Integration Cloud: CIC Cockpit - Delay in CIC Cockpit visibility
Cleo Engineers have identified a latency issue with CIC Cockpit, which may affect the experience ...
about 3 hours
Sep 22, 2025
10:25 AM EDT
Minor
Cleo Integration Cloud: CIC Cockpit - Delay in Message Visibility
Cleo Engineers are investigating an issue delaying message visibility which may affect the user e...
1 day
Aug 18, 2025
12:13 PM EDT
Minor
Cleo Integration Cloud: CIC Cockpit - Delayed Messages visibility
Cleo engineers have been notified of latency in message visibility, which may affect the UI exper...
about 2 hours
Aug 09, 2025
10:13 AM EDT
Not Confirmed by Cleo
App connectivity and loading issues
Users report the app fails to connect, continuously checks without loading, and shows no connecti...
about 10 hours
Aug 07, 2025
01:12 PM EDT
Major
Cleo Integration Cloud: CIC Engine, Inbound/Outbound Transaction Delays
Cleo Engineers have been alerted to a condition starting at 11:34 CST that is causing delay in in...
about 5 hours
Sign up to check more outage history

Be the first to know when Cleo goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Cleo status

See what users are saying about Cleo issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • App won't log in, stuck in waiting for connection.

  • Took my payment.. but now will not load.

  • request page not loading, then the whole app stopped loading. stuck on the opening screen.

  • Not loading. Saying waiting for connection.

  • constantly "loading" or timing out with an error.

  • Keeps saying unable to connect waiting for connection.

  • App having issues loading..

  • App isn't loading in when trying to open says try again later no connection but my wifi and cellular data are completely fine and running 100%.

  • John - Cleo reports no card added to account for advance repayment when i have both my bank and card linked and when i try to add my card it says the card is invalid.

  • Melinda - It keeps floating those bubbles and won't let you log into the page.

  • App crash everytime I open it.

  • Ber - Not letting me add bank account.

  • cleo app will not open up for use ,its jus spinning trying to find connection.

  • Amy - The app is not loading and it says something went wrong and waiting on connection..

  • Tye - App will not open. Cant log in..

  • Won't connect, keeps saying refresh or try again later.

  • app saying can’t communicate.

  • App not loading and getting "waiting for connection" error.

  • Taylor - The app won't load. Keeps saying connection issues..

  • Amanda - Cleo app keeps saying “waiting for a connection” however all of my other apps and devices in my home are working and connected just fine. I tried both my home WiFi and my data, I get the same issue..

  • Joane - Cleo app will not load on my mobile.

  • Meee - Keeps saying waiting for connection. Getting annoyed……..

  • App not opening. Just says try again later..

  • I have attempted to log in on and off cellular data. No luck with the app. I attempted to log in via desktop but no success..

  • App will not open. Says “waiting for connection”.

  • Olivia - It’s saying connecting error won’t load at all.

  • Zach - App won’t update Cleo wallet balance.

  • Not able to login and card keeps declining even though there is funds on , keep getting a error indicating there seems to be an error try again later.

  • Tamera - the app not loading for me.

  • Andrew - My app keeps on saying waiting for a connection. Even though my internet is connected on my phone and also on my Smart TV as well. Restarted my phone. I did a force stop on the Cleo app. I checked for updates. I power cycled and restarted my router / modem in my home. Nothing worked with the Cleo....

Cleo is a comprehensive integration platform that facilitates secure data exchanges, offers API management, and supports various protocols and data transformation processes for streamlined business workflows.

Monitoring Cleo since January 2025

Tracking 10 Cleo services and regions

Need help? Try here:
Support at website.
Check their status page.

14 incidents in 2025

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How to monitor the status of Cleo and all your dependencies?

IsDown is a status page aggregator that monitors if Cleo and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Cleo, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Cleo?

IsDown monitors Cleo health in almost real-time

Every few minutes we go to the status page of Cleo (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of Cleo's 10 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Cleo, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Cleo and other services.

One status page to monitor all your external dependencies

What you get when monitoring Cleo with IsDown

Track Cleo incidents and downtimes by severity

IsDown checks Cleo official status page for major/minor outages or downtimes. A major outage is when Cleo experiences a critical issue that severely affects one or more services/regions. A minor incident is when Cleo experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Cleo outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Cleo

Cleo and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Cleo outages and downtimes

IsDown collects all information from the outages published in Cleo status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Cleo maintenance events

Cleo publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Cleo outages that impact your business

IsDown monitors Cleo and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Cleo but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Cleo and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor Cleo and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Cleo or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Cleo and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Cleo or other services

Send outage information from Cleo and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Cleo and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from Cleo and other services to your tools

Share Cleo status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Cleo down?'

Start Monitoring for Free
Share Cleo status in your status page

Cleo Downdetector vs IsDown

Need similar to Downdetector Cleo alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Cleo outages, IsDown monitors Cleo's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Cleo status page monitoring with real-time incident details.
Monitor 4,600+ services including Cleo in a single dashboard.
Instant Cleo outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Cleo official status and user-reported issues.
Maintenance feed for Cleo
Granular alerts filtering by Cleo components and regions.
Start Monitoring Cleo with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Cleo down today?

Cleo isn't down. You can check Cleo status and incident details on the top of the page. IsDown continuously monitors Cleo official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Cleo status?

Cleo is currently operational. You can check Cleo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Cleo outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Cleo down today or just slow?

Currently there's no report of Cleo being slow. Check on the top of the page if there are any reported problems by other users.

How are Cleo outages detected?

IsDown monitors the Cleo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Cleo having an outage right now?

Cleo last outage was on October 06, 2025 with the title "CIC - WebEDI - Latency with document injection to WebEDI"

How to check if Cleo is down?

Why use IsDown to monitor Cleo instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Cleo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Cleo?

IsDown and DownDetector help users determine if Cleo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Cleo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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