Is Cleo Down?
Cleo status updated a few minutes ago
What is Cleo status right now?
Cleo is working normally
IsDown last checked Cleo status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Jan 2025
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63 incidents caught
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10 components tracked in real-time
Cleo service health over the last 24 hours
This chart shows the number of user-reported issues for Cleo service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Cleo Outage Map
See where users report Cleo is down. The map shows recent Cleo outages from around the world.
Cleo Outage Map
Recent Cleo outage reports
See what users report when Cleo is down and how Cleo outages affect them.
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🇺🇸 United States of America
Whitney - I have been trying to request my next advance and everytime, it’s takes forever to load then says something went wrong try again. It’s been doing that since yesterday.
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🇺🇸 United States of America
Shauna - Gets to the borrow tab and shows you what you can request. Then you click either within 24 hours for a fee or 3-4 days for free and then it goes to finalize and never finishes loading.
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🇺🇸 United States of America
App says waiting for connection, refresh.
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🇺🇸 United States of America
Tracy - Login is us stuck in loop, won't verify fully. Just sits on loading.
Early detection is everything
User reports often detect issues before official status pages acknowledge them.
Learn how crowdsourced monitoring
combined with official status pages provides faster outage detection than
relying on either approach alone.
Related services
Monitor Cleo status and outages
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Cleo Downtime Health — Last 90 Days
In the last 90 days, Cleo had 2 incidents with a median duration of 1 hour 21 minutes.
2
Incidents
0
Major Outages
2
Minor Incidents
1
hour
Median Resolution
Latest Cleo outages detected by IsDown
Check Cleo status history below. IsDown detects when Cleo is down, tracking both official outages and user-reported issues.
about 2 hours
Feb 13, 2026 at 03:33 PM
34 minutes
Widespread service outage across app
Dec 05, 2025 at 12:19 PM
Never acknowledged
about 4 hours
Widespread service outage across platforms
Nov 02, 2025 at 10:55 AM
Never acknowledged
about 6 hours
Possible Outage Indicated by User Reports
Oct 27, 2025 at 08:48 PM
Never acknowledged
about 9 hours
Cleo app connection issues reported
Oct 20, 2025 at 12:03 PM
Never acknowledged
about 3 hours
Sep 26, 2025 at 04:08 PM
about 2 hours
Aug 18, 2025 at 12:13 PM
about 10 hours
App connectivity and loading issues
Aug 09, 2025 at 10:13 AM
Never acknowledged
| Title | Started At | Duration |
|---|---|---|
|
Cleo Engineers have been alerted to a condition affecting Amazon Selling Partner API. CIC is expe...
|
Feb 13, 2026 at 08:33 PM UTC
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about 2 hours |
|
Widespread service outage across app
Users report app not loading, stuck on 'waiting for connection', timing out errors, and freezing ...
|
Dec 05, 2025 at 05:19 PM UTC
Never acknowledged
|
34 minutes |
|
Widespread service outage across platforms
Users report inability to connect or update balances in the app. Issues include connection errors...
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Nov 02, 2025 at 03:55 PM UTC
Never acknowledged
|
about 4 hours |
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Possible Outage Indicated by User Reports
|
Oct 28, 2025 at 12:48 AM UTC
Never acknowledged
|
about 6 hours |
|
Cleo app connection issues reported
Users experience persistent 'waiting for connection' errors across devices, unaffected by updates...
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Oct 20, 2025 at 04:03 PM UTC
Never acknowledged
|
about 9 hours |
|
There is a latency issue with the document injection process to WebEDI. This is currently being i...
|
Oct 06, 2025 at 12:37 PM UTC
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about 4 hours |
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Cleo Engineers have identified a latency issue with CIC Cockpit, which may affect the experience ...
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Sep 26, 2025 at 08:08 PM UTC
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about 3 hours |
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Cleo Engineers are investigating an issue delaying message visibility which may affect the user e...
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Sep 22, 2025 at 02:25 PM UTC
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1 day |
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Cleo engineers have been notified of latency in message visibility, which may affect the UI exper...
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Aug 18, 2025 at 04:13 PM UTC
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about 2 hours |
|
App connectivity and loading issues
Users report the app fails to connect, continuously checks without loading, and shows no connecti...
|
Aug 09, 2025 at 02:13 PM UTC
Never acknowledged
|
about 10 hours |
Get alerts when Cleo is down
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Cleo Components Status
Check if any Cleo component is down. View the current status of 5 services and regions.
| Component | Status | Details |
|---|---|---|
| CIC Agent status | OK | View details |
| CIC Cockpit status | OK | View details |
| CIC Studio status | OK | View details |
| Cleo Integration Cloud (CIC) Engine status | OK | View details |
| Cleo Solution Center status | OK | View details |
About Cleo Status and Outage Monitoring
IsDown has monitored Cleo continuously since January 2025, tracking this API Services for 1 year. Over that time, we've documented 58 outages and incidents, averaging 4.5 per month. When Cleo goes down, incidents typically resolve within 128 minutes based on historical data.
We monitor Cleo's official status page across 10 components organized into 5 groups. IsDown interprets Cleo statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Cleo is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Cleo status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors Cleo
IsDown checks Cleo's status page every few minutes, across all 10 components. We combine official status data with user reports to detect when Cleo is down, often before the vendor announces it.
When Cleo status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring Cleo with IsDown
Track Cleo incidents and downtimes by severity
IsDown checks Cleo official status page for major/minor outages or downtimes. A major outage is when Cleo experiences a critical issue that severely affects one or more services/regions. A minor incident is when Cleo experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Cleo outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with Cleo
Cleo and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of Cleo outages and downtimes
IsDown collects all information from the outages published in Cleo status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prepare for upcoming Cleo maintenance events
Cleo publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
Only get alerted on the Cleo outages that impact your business
IsDown monitors Cleo and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Simple & Powerful
How IsDown Works
Get started in minutes. Monitor all your critical services from one place.
Step 01
We monitor official status pages
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
Everything in one dashboard
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Cleo Downdetector vs IsDown
Looking for Cleo outage alerts like Downdetector? IsDown monitors Cleo's official status page for verified incident data, not just user reports. Know exactly when Cleo is down, which components are affected, and when service health is restored. Here's why official Cleo status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Cleo status page monitoring. Know when Cleo is down with real time incident details. | ||
| Monitor 5,850+ services including Cleo in a single dashboard. | ||
| Instant Cleo outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Cleo official status plus user reports for early outage detection. | ||
| Maintenance feed for Cleo | ||
| Granular alerts filtering by Cleo components and regions. |
Monitor Cleo Status with IsDown
14-day free trial • No credit card required
Frequently Asked Questions
Is Cleo down today?
Cleo isn't down. You can check Cleo status and incident details on the top of the page. IsDown continuously monitors Cleo official status page every few minutes. In the last 24 hours, there were 1 outages reported.
What is the current Cleo status?
Cleo is currently operational. You can check Cleo status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Cleo outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Cleo down today or just slow?
Currently there's no report of Cleo being slow. Check on the top of the page if there are any reported problems by other users.
How are Cleo outages detected?
IsDown monitors the Cleo official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Cleo having an outage right now?
Cleo last outage was on February 13, 2026 with the title "Cleo Integration Cloud: CIC Integration Engine - Amazon Selling Partner API Failures"
How often does Cleo go down?
IsDown has tracked 58 Cleo incidents since January 2025. When Cleo goes down, incidents typically resolve within 128 minutes.
Is Cleo down for everyone or just me?
Check the Cleo status at the top of this page. IsDown combines official status page data with user reports to show whether Cleo is down for everyone or if the issue is on your end.
What Cleo components does IsDown monitor?
IsDown monitors 10 Cleo components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How to check if Cleo is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring Cleo and get alerts in real-time when Cleo has outages.
Why use IsDown to monitor Cleo instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Cleo and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring Cleo?
IsDown and DownDetector help users determine if Cleo is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Cleo's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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