Outage in Cleo
CIC - WebEDI - Latency with document injection to WebEDI
Resolved MajorIncident Report
There is a latency issue with the document injection process to WebEDI. This is currently being investigated by the development team.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 10/06/2025 04:44PM
This incident has been resolved, and documents are processing as expected.
MONITORING
3 months ago - at 10/06/2025 03:51PM
We are continuing to monitor for any further issues.
MONITORING
3 months ago - at 10/06/2025 02:57PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 10/06/2025 12:53PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 10/06/2025 12:37PM
There is a latency issue with the document injection process to WebEDI. This is currently being investigated by the development team.
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