Outage in Cleo

Cleo Integration Cloud: CIC Cockpit - Delayed Messages visibility

Resolved Minor
August 18, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Cleo engineers have been notified of latency in message visibility, which may affect the UI experience of all customers using CIC Cockpit. All Inbound/Outbound transactions continue to process normally. Cleo engineers have applied a fix. We will continue to monitor and provide periodic updates over the next 2 hours, as latency is reduced.
Components affected
Cleo CIC Cockpit

Need to monitor Cleo outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/18/2025 05:35PM

All CIC Cockpit services and capabilities appear to be performing as normal and are confirmed through monitoring.
Cleo will provide an RCA through the Services Update section in CIC within the next 5 business days.

MONITORING 2 months ago - at 08/18/2025 04:13PM

Cleo engineers have been notified of latency in message visibility, which may affect the UI experience of all customers using CIC Cockpit. All Inbound/Outbound transactions continue to process normally.

Cleo engineers have applied a fix. We will continue to monitor and provide periodic updates over the next 2 hours, as latency is reduced.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook