Outage in Spotlight

Issue with MyAccount homepages

Resolved Minor
May 16, 2022 - Started almost 2 years ago
Official incident page

IsDown continuously monitors the Spotlight status page and multiple sources to provide up-to-date information. Check back with us for the latest Spotlight uptime status.

Outage Details

We are currently experiencing a technical issue on the Myaccount home page. Due to this, renewing or reactivating your membership online will not be available. We are currently working hard to resolve this, and you can still pay for your membership by card by calling us on 020 7437 7631. We apologise for any inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 05/16/2022 02:19PM

This incident has been resolved.

INVESTIGATING almost 2 years ago - at 05/16/2022 10:01AM

We are currently experiencing a technical issue on the Myaccount home page. Due to this, renewing or reactivating your membership online will not be available. We are currently working hard to resolve this, and you can still pay for your membership by card by calling us on 020 7437 7631. We apologise for any inconvenience.

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