Outage in Spreedly

Degraded Performance on Spreedly ID

Resolved Minor
April 11, 2024 - Started 21 days ago - Lasted 8 days
Official incident page

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Outage Details

We are currently investigating reports of degraded performance for Single Sign-On (SSO) users accessing Spreedly ID. Users may experience delays or timeout issues when logging in or accessing the Spreedly dashboard or certain features. Our engineering team is actively investigating the root cause of the issue. We will provide updates as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 04/19/2024 07:51PM

After a period of monitoring, this incident is considered resolved.

We appreciate your patience and apologize for any inconvenience. We will publish a post mortem related to this incident.

MONITORING 14 days ago - at 04/17/2024 06:02PM

We are monitoring the degraded performance for some users accessing Spreedly ID via Single Sign-On (SSO) connections using using OpenID Connect (OIDC). We have implemented a workaround for users experiencing this issue. If you are still impacted, please reach out and our support team will gladly assist you with gaining access.

We apologize for any inconvenience this issue has caused and are working on a longer term solution

INVESTIGATING 16 days ago - at 04/16/2024 03:17PM

We are currently investigating reports of degraded performance for Single Sign-On (SSO) users accessing Spreedly ID. Users may experience delays or timeout issues when logging in or accessing the Spreedly dashboard or certain features. Our engineering team is actively investigating the root cause of the issue.

please reach out to our support team if you are experiencing any log in issues.

MONITORING 20 days ago - at 04/11/2024 07:50PM

We observed degraded performance for some users accessing Spreedly ID via Single Sign-On (SSO). Our team has investigated and we have implemented a workaround for users experiencing this issue. If you are still impacted, please reach out, and our support team will gladly assist you with gaining access.

We apologize for any inconvenience this issue has caused.

INVESTIGATING 21 days ago - at 04/11/2024 03:27PM

We are currently investigating reports of degraded performance for Single Sign-On (SSO) users accessing Spreedly ID. Users may experience delays or timeout issues when logging in or accessing the Spreedly dashboard or certain features. Our engineering team is actively investigating the root cause of the issue.

We will provide updates as soon as more information becomes available.

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