Outage in Spreedly

Apple Pay Vantiv Errors

Resolved Minor
March 01, 2024 - Started 2 months ago - Lasted 29 minutes
Official incident page

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Outage Details

Since 2024-02-29 11:32 am ET this morning, an issue has been detected, causing some transactions that use ApplePay through the Vantiv integration to fail. Other service degradation may be related. Our team is actively working towards a solution to rectify the problem, and we will keep you updated on any progress made in resolving the matter. We value your patience as we work to resolve this issue.
Components affected
Spreedly Core Transactional API
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/01/2024 02:51AM

After closely monitoring our ApplePay integration through Vantiv and confirming that all systems are stabilized and functioning as expected, this incident is considered resolved. No further customer impact is expected.

We are completing our investigation with regard to the causes of the incident and any residual impact. A post-mortem review will be published.

We apologize for any inconvenience or disruption.

MONITORING 2 months ago - at 03/01/2024 02:35AM

We experienced an issue causing some transactions that use ApplePay through the Vantiv integration to fail. Once identified, we immediately began working on a resolution. We’ve implemented a fix and stabilized the integration, and our team is monitoring the situation closely to ensure no additional impacts.

Please reach out to our Support team if you need any additional help.

IDENTIFIED 2 months ago - at 03/01/2024 02:22AM

Since 2024-02-29 11:32 am ET this morning, an issue has been detected, causing some transactions that use ApplePay through the Vantiv integration to fail. Other service degradation may be related.

Our team is actively working towards a solution to rectify the problem, and we will keep you updated on any progress made in resolving the matter. We value your patience as we work to resolve this issue.

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