Is Spreedly Down?

Spreedly Status is Operational

Latest Spreedly Outages

Check the stats and details of the latest Spreedly outages and issues

1 Outages in the last 7 days
3 Outages in the last 30 days
2 Days since last incident

Minor Resolved · 2 days ago · lasted about 4 hours

Dashboard Reporting Data Delays

We are currently investigating a potential incident impacting Dashboard reporting. Reports on the Spreedly Dashboard may be delayed. We will provide updates as they become available.

Minor Resolved · 24 days ago · lasted 8 days

Account Updater Callbacks Delayed for November 1st Run

We are currently experiencing delays in callbacks from our November 1st Account Updater run. Only customers who have subscribed to AU callbacks are being impacted. Our team is investigating and we will update soon with additional details on when these can be expected.

Minor Resolved · 24 days ago · lasted about 16 hours

Dashboard Experiencing Delays

During routine maintenance, an issue was identified which interrupted service to the Spreedly Dashboard from 3:41pm to 4:26pm EST. Customers may have had difficulty accessing Dashboard during this time. A change has been implemented to restore services, and we're actively monitoring to ensure that Dashboard continues reporting as expected.

Minor Resolved · about 2 months ago · lasted 2 days

Spreedly API List Endpoints Delay

We are currently monitoring an issue where a backup in a secondary system is preventing data from being retrieved in a timely fashion. Customers are seeing impacts when trying to look up vaulted payments, newly created gateways, and receivers. Our team has already implemented an update and is already seeing secondary systems catch up.

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Minor Resolved · 3 months ago · lasted 1 minute

PMD Fraud Detection Transaction Issue

We're currently addressing issues with the incorrect handling of a small subset of our PMD (fraud receiver endpoint) transactions. We have identified the cause of the errors and have created a plan to deploy a fix. Updates will be provided as more details are available.

Minor Resolved · 3 months ago · lasted 1 minute

500 Errors Received When Creating an Environment in Production

We introduced a configuration change which impacted the environment creation and update flows for customers actively making these changes. This configuration change has been reverted and the issue is resolved, however we are monitoring to confirm that everything is working for any impacted customers. We have a direction on how to implement the desired functionality without impacting these flows.

Minor Resolved · 3 months ago · lasted less than a minute

Spreedly API Errors

We are monitoring an issue causing intermittent 500 errors on Spreedly's Core API occurring between 1:42 and 1:46 UTC. The issue impacted some transactions and requests to Spreedly's Core API. A fix has been implemented addressing the API errors. We are actively monitoring.

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Frequently Asked Questions

Is Spreedly down today?
Spreedly seems to be up and running. We've updated the status 1 minute ago. There have been 0 incidents in the last 24 hours.
I'm having issues with Spreedly, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
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