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Outage in Spreedly

Dodgeball Production Instance Storage Critically Low

Resolved Major
February 26, 2026 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue affecting customers using Dodgeball. The production database backing Dodgeball has reached critically low available storage, which is expected to result in elevated error rates. Customers may begin experiencing errors within the next 10 minutes as the system’s ability to process requests degrades. Our engineering team is actively investigating and working to restore normal capacity as quickly as possible. We will provide further updates as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/26/2026 06:44PM

The storage issue affecting the Dodgeball production instance has been fully resolved. Capacity has been restored and systems are operating normally.

We are no longer observing elevated error rates for customers using Dodgeball.

Thank you for your patience while we worked to resolve this issue.

MONITORING about 2 months ago - at 02/26/2026 04:59PM

The engineering team has successfully resolved the storage issue affecting the Dodgeball production PostgreSQL instance. Capacity has been restored and the system is now operating normally.

At this time, we are not observing any elevated error rates for customers using Dodgeball.

We will continue to monitor the system closely to ensure stability. Further updates will be provided if necessary.

INVESTIGATING about 2 months ago - at 02/26/2026 04:45PM

We are currently investigating an issue affecting customers using Dodgeball. The production database backing Dodgeball has reached critically low available storage, which is expected to result in elevated error rates.

Customers may begin experiencing errors within the next 10 minutes as the system’s ability to process requests degrades.

Our engineering team is actively investigating and working to restore normal capacity as quickly as possible. We will provide further updates as more information becomes available.

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