Outage in SPS Commerce

Transaction Processing Delay

Resolved Minor
August 25, 2022 - Started over 1 year ago - Lasted about 7 hours
Official incident page

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Outage Details

We are still working to correct the issue identified earlier. We appreciate your patience while we work to resolve this issue.
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 08/25/2022 09:58PM

We continue to process through the backlog of transactions as a result of this incident. We apologize for the inconvenience of this delay.

MONITORING over 1 year ago - at 08/25/2022 08:53PM

We have corrected the issue that has caused this incident and we're actively monitoring the situation to ensure all impacted transactions are processed and performance returns to acceptable levels. Thank you.

IDENTIFIED over 1 year ago - at 08/25/2022 08:39PM

We are continuing to make progress in processing through the backlog.

IDENTIFIED over 1 year ago - at 08/25/2022 07:34PM

We continue to make progress in processing through the backlog.

IDENTIFIED over 1 year ago - at 08/25/2022 06:58PM

The remediation has mitigated the issue successfully. But processing is still delayed. We are making progress on processing through the backlog of transactions.

IDENTIFIED over 1 year ago - at 08/25/2022 06:21PM

We are making progress on working through the backlog of documents, but processing is still degraded. Thank you again for your patience.

IDENTIFIED over 1 year ago - at 08/25/2022 06:07PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 08/25/2022 05:50PM

We are continuing to make progress and appreciate your patience while we work to resolve this incident.

IDENTIFIED over 1 year ago - at 08/25/2022 05:10PM

Fulfillment is also impacted by the document processing delay.

IDENTIFIED over 1 year ago - at 08/25/2022 05:08PM

Thank you for your continued patience while we continue to work toward resolution!

IDENTIFIED over 1 year ago - at 08/25/2022 04:36PM

The SPS team continues to work towards resolution. We apologize for the inconvenience and will update on our progress shortly.

IDENTIFIED over 1 year ago - at 08/25/2022 04:08PM

We are still working to correct the issue identified earlier. We appreciate your patience while we work to resolve this issue.

IDENTIFIED over 1 year ago - at 08/25/2022 03:19PM

We are still working to correct the issue identified earlier. We appreciate your patience while we work to resolve this issue.

IDENTIFIED over 1 year ago - at 08/25/2022 02:42PM

We are still working to correct the issue identified earlier. We appreciate your patience while we work to resolve this issue.

Latest SPS Commerce outages

Document Processing Delay - 3 months ago
Document Processing Delay - 5 months ago
Document Processing Delay - 6 months ago
Document Processing Delay - 6 months ago

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