Payments Disruption

We’re no longer seeing elevated levels of payment declines and card processing activity has returned to normal. Our team will continue to work with our partners on uncovering the underlying cause of the earlier disruption and putting in place safeguards to help prevent issues of this nature from recurring in the future.
We understand how important it is for all of our services to be running for your business, thank you for your patience with us as we monitored the situation.

While we are seeing less elevated level of declines with most card carriers, we are continuing to see reports of declines when using Discover. If you continue to experience declines, please advise your customers to use an alternative card or form of payment.
We appreciate your patience as we continue to work on resolving this disruption. We will continue monitoring the situation and provide updates as we have them.

We are continuing to investigate an ongoing disruption in Payment Acceptance. We know how detrimental service disruptions can be to the functionality of your business. We appreciate your patience during this time while our engineers work towards a fix. We will continue to post updates here as we receive them.

We are currently experiencing a disruption resulting in some sellers being unable to accept payments. We understand how important it is never to miss a sale, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

We’re currently investigating reports regarding Discover card payments not completing for customers. We will provide further updates as they come to hand, during this time, we recommend trying another card to complete a purchase. Thank you for your patience as our engineers continue to investigate.

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.