Outage in StackPath

Degraded Performance - StackPath Portal

Resolved Minor
August 09, 2023 - Started 9 months ago - Lasted about 17 hours
Official incident page

Need to monitor StackPath outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including StackPath, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing degraded performance on our SP// Portal and API. Our Engineers are looking into the issue and will provide updates once new details have been provided. If you have questions, our Support team is available 24/7 through email at phone at 1-800-570-2253.
Components affected
StackPath control.stackpath.com
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/09/2023 04:34PM

This incident has been resolved.

MONITORING 9 months ago - at 08/09/2023 12:53PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 months ago - at 08/09/2023 01:47AM

We have identified an issue with the support ticket system on our SP2 portal. For our valued customers, we encourage you to reach out to us via email at hi@stackpath.com for any questions, concerns, or support-related matters.

INVESTIGATING 9 months ago - at 08/09/2023 12:06AM

We are currently experiencing degraded performance on our SP// Portal and API. Our Engineers are looking into the issue and will provide updates once new details have been provided.

If you have questions, our Support team is available 24/7 through email at phone at 1-800-570-2253.

One dashboard with all your vendors. Zero surprises

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime