Resolved Degraded Origin Pull Performance
We are investigating an incident impacting a small percentage of origin shield requests within our network There is currently no impact to asset delivery If you have any questions, our Support team is available 24/7 through email at [email protected] or phone at 1-800-570-2253.
Resolved Degraded Performance: Los Angeles POP
We are currently experiencing degraded performance and provisioning issues on our Los Angeles POP. At the moment all traffic is being routed to the closest server in our network. If you have any questions, our Support team is available 24/7 through live chat or through a ticket at https://app.stackpath.com/support.
Resolved Chat widget and internal interface is throwing error
Zendesk, our live chat provider, is currently experiencing issues. Some of our clients may be unable to reach out to us via live chat. We are working in unison with Zendesk to resolve the issue as soon as possible. If you have questions, our Support team is available 24/7 through email at [email protected] or via phone at 1-800-570-2253 or via live chat at stackpath.com
Resolved Degraded Performance - Rio De Janeiro PoP
We are currently experiencing degraded performance issues on our Rio De Janeiro PoP. We have pulled this PoP from service and redirected traffic to nearby PoPs. We will update our status page as soon as more information becomes available. If you have questions, our Support team is available 24/7 through email at [email protected] or phone at 1-800-570-2253.
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