Outage in Staffbase

[App/Intranet] - Issues with Displaying Profile Fields in Search

Resolved Minor
January 11, 2023 - Started almost 3 years ago - Lasted about 5 hours
Official incident page

Incident Report

Some customers may be experiencing issues with displaying profile fields in the search. When using the global search, user results might show more profile fields than usual. The order of profile fields might be different as well. Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Components affected
Staffbase Common Features

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/11/2023 02:18PM

This incident has been resolved. We are sorry for the trouble this has caused.

Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!

IDENTIFIED almost 3 years ago - at 01/11/2023 10:37AM

We have found the cause of the issue and are now working to put a fix in place.

INVESTIGATING almost 3 years ago - at 01/11/2023 09:32AM

Some customers may be experiencing issues with displaying profile fields in the search. When using the global search, user results might show more profile fields than usual. The order of profile fields might be different as well.

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

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