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Outage in Staffbase

[European System] [App/Intranet/Email] – Media uploads in news posts not completing

Resolved Minor
November 05, 2026 - Started 2 days ago - Lasted about 1 hour

Incident Report

We have received reports that some customers on the European system may be experiencing trouble uploading media in news posts. Uploads may remain stuck while loading. Our teams are investigating and working to resolve this as quickly as possible. We will share more information soon. You can see on which system your application is hosted by going to the Studio > Settings > API Access tab. We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support team at support@staffbase.com: mailto:support@staffbase.com.

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INVESTIGATING 2 days ago - at 11/05/2026 03:52PM

We have received reports that some customers on the European system may be experiencing trouble uploading media in news posts. Uploads may remain stuck while loading. Our teams are investigating and working to resolve this as quickly as possible. We will share more information soon.

You can see on which system your application is hosted by going to the Studio > Settings > API Access tab.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support team at support@staffbase.com: mailto:support@staffbase.com.

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