Outage in SumUp

Degraded performance of checkouts and logins

Resolved Minor
June 09, 2023 - Started 11 months ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the SumUp status page and multiple sources to provide up-to-date information. Check back with us for the latest SumUp uptime status.

Outage Details

We have identified an issue that is affecting the performance of checkouts done from the mobile app as well as logins. The team is currently trying their best to mitigate the issue.
Components affected
SumUp Payments SumUp Logins
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/09/2023 05:33PM

The incident has been resolved and latency should be back to normal levels. We are sorry for the inconvenience.

MONITORING 11 months ago - at 06/09/2023 05:10PM

The errors should be gone for logins and checkouts, however, increased latency might still be noticed.

IDENTIFIED 11 months ago - at 06/09/2023 04:48PM

We have identified an issue that is affecting the performance of checkouts done from the mobile app as well as logins. The team is currently trying their best to mitigate the issue.

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