Outage in SumUp

Some user unable to acess invoices On iOS App

Resolved Minor
April 18, 2024 - Started 14 days ago - Lasted 6 days

IsDown continuously monitors the SumUp status page and multiple sources to provide up-to-date information. Check back with us for the latest SumUp uptime status.

Outage Details

An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com.
Latest Updates ( sorted recent to last )
MONITORING 8 days ago - at 04/24/2024 07:03AM

Applied a fix for the problem to iOS app version 3.4.38, we’re monitoring the situation

SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. We’ll post current information here on our status page: https://status.sumup.com.

IDENTIFIED 10 days ago - at 04/22/2024 08:19AM

Issue identified, working on a fix right now

Our engineering team has identified an issue that may affect the use of our service, and they are currently working to resolve it as quickly as possible.

In the meantime, you can continue to use our service via the web version.

You can stay up to date here on our status page: https://status.sumup.com.

IDENTIFIED 10 days ago - at 04/22/2024 08:16AM

Issue identified, working on a fix right now

Our engineering team has found the cause of the problem and is working to return our services to normal.

Alternatively users can use the web version.

You can stay up to date here on our status page: https://status.sumup.com.

IDENTIFIED 10 days ago - at 04/22/2024 07:29AM

Issue identified, working on a fix right now

Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page: https://status.sumup.com.

IDENTIFIED 14 days ago - at 04/18/2024 02:39PM

Issue identified, working on a fix right now

Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page: https://status.sumup.com.

INVESTIGATING 14 days ago - at 04/18/2024 10:04AM

An issue has been identified, we’re looking into it

There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com.

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