Multiple Deployments: Directory Sync and user deletion failures

This incident has been resolved.

[Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED].
Statuspage incident message [A fix has been implemented and we can confirm that there are no further failures for the Directory Sync and user deletion on DUO52, DUO55, DUO56, DUO63, and DUO73. We are monitoring the behavior to ensure no further issues arise.] has changed as [The issue is fully resolved and all services are now fully functional.]. " on alert: "Multiple Deployments: Directory Sync and user deletion failures"

[Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [MONITORING].
Statuspage incident message [Our Engineering Team has identified the cause of the Directory Sync and user deletion failures on DUO52, DUO55, DUO56, DUO63, and DUO73 and is actively working to restore service.

Please check back here or subscribe to updates for any changes.] has changed as [A fix has been implemented and we can confirm that there are no further failures for the Directory Sync and user deletion on DUO52, DUO55, DUO56, DUO63, and DUO73. We are monitoring the behavior to ensure no further issues arise.].
Statuspage incident component [Admin Panel] status [degraded_performance] has changed as [operational].
Statuspage incident component [Admin Panel] status [degraded_performance] has changed as [operational].
Statuspage incident component [Admin Panel] status [degraded_performance] has changed as [operational].
Statuspage incident component [Admin Panel] status [degraded_performance] has changed as [operational].
Statuspage incident component [Admin Panel] status [degraded_performance] has changed as [operational]. " on alert: "Multiple Deployments: Directory Sync and user deletion failures"

[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [IDENTIFIED].
Statuspage incident message [We are investigating an issue causing Directory Sync and user deletions to fail within the Duo Admin Panel on DUO52, DUO55, DUO56, DUO63, and DUO73. We are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.] has changed as [Our Engineering Team has identified the cause of the Directory Sync and user deletion failures on DUO52, DUO55, DUO56, DUO63, and DUO73 and is actively working to restore service.

Please check back here or subscribe to updates for any changes.]. " on alert: "Multiple Deployments: Directory Sync and user deletion failures"

We are investigating an issue causing Directory Sync and user deletions to fail within the Duo Admin Panel on DUO52, DUO55, DUO56, DUO63, and DUO73. We are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.