Outage in Sunshine 811

All Deployments: Duo Phone Call Authentication Failures for India

Resolved Minor
April 02, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue causing intermittent phone call failures in India. While we investigate this, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Token etc. to login to your Duo-protected integrations. Please check back here or subscribe to updates for any changes.
Latest Updates ( sorted recent to last )
INVESTIGATING 2 months ago - at 04/02/2025 02:14PM

[Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED].
Statuspage incident message [We have implemented a workaround for the third-party issue with intermittent phone call failures in India and are monitoring the results at this time.] has changed as [The third-party issue with intermittent phone call failures for India has been resolved.].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [partial_outage] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational].
Statuspage incident component [Phone Call Delivery] status [degraded_performance] has changed as [operational]. " on alert: "All Deployments: Duo Phone Call Authentication Failures for India"

INVESTIGATING 2 months ago - at 04/02/2025 02:04PM

[Comment from Opsgenie]System noted: "Statuspage incident status [INVESTIGATING] has changed as [MONITORING].
Statuspage incident message [We are currently investigating an issue causing intermittent phone call failures in India.

While we investigate this, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Token etc. to login to your Duo-protected integrations.

Please check back here or subscribe to updates for any changes.] has changed as [We have implemented a workaround for the third-party issue with intermittent phone call failures in India and are monitoring the results at this time.]. " on alert: "All Deployments: Duo Phone Call Authentication Failures for India"

INVESTIGATING 2 months ago - at 04/02/2025 01:54PM

We are currently investigating an issue causing intermittent phone call failures in India.

While we investigate this, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Token etc. to login to your Duo-protected integrations.

Please check back here or subscribe to updates for any changes.

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