Outage in Talkdesk

xConnect Instability

Resolved Minor
February 08, 2022 - Started over 3 years ago - Lasted about 2 months
Official incident page

Incident Report

We are experiencing some instability in our EU-west-1-SBC which may impact a subset of calls. We will provide an update in 15 minutes or sooner.

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 02/08/2022 02:58PM

Mitigation measures were put in place and we are now observing improvements of EU-west-1 SBC. We will continue to monitor the situation.

IDENTIFIED over 3 years ago - at 02/08/2022 02:28PM

Mitigation measures are still in progress in order to improve the stability of EU-west-1 SBC. We will provide an update in 30 min or sooner.

IDENTIFIED over 3 years ago - at 02/08/2022 01:48PM

Our engineering team is still working on mitigation measures in order to improve the stability of EU-west-1 SBC. We will provide an update in 30 min or sooner.

IDENTIFIED over 3 years ago - at 02/08/2022 01:15PM

Mitigation measures are still in progress in order to improve the stability of EU-west-1 SBC. We will provide an update in 30 min or sooner.

IDENTIFIED over 3 years ago - at 02/08/2022 12:57PM

Our engineering team is still working on mitigation measures in order to improve the stability of EU-west-1 SBC. We will provide an update in 15 min or sooner.

IDENTIFIED over 3 years ago - at 02/08/2022 12:39PM

Mitigation measures are still in progress in order to improve the stability of EU-west-1 SBC. We will provide an update in 15 min or sooner.

IDENTIFIED over 3 years ago - at 02/08/2022 12:23PM

Our engineering team remains committed to solving the problem with the utmost priority and urgency. We will provide an update in 15 minutes or sooner.

IDENTIFIED over 3 years ago - at 02/08/2022 12:09PM

We are experiencing some instability in our EU-west-1-SBC which may impact a subset of calls. We will provide an update in 15 minutes or sooner.

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