Outage in Talkdesk
Conversations UI might not update to reflect call status in US Region
Resolved MinorIncident Report
We are working on mitigation measures to try and solve this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 10/19/2025 01:11AM
This incident has been recovery
MONITORING
7 months ago - at 10/19/2025 01:06AM
We are seeing recovery in regards to the UI updating call status. We will keep monitoring this situation.
IDENTIFIED
7 months ago - at 10/19/2025 12:56AM
This is related to our Messaging Provider and we are seeing recovery, after mitigation measures were applied.
INVESTIGATING
7 months ago - at 10/19/2025 12:40AM
We are working on mitigation measures to try and solve this issue.
Latest Talkdesk outages
Transient API failures with our CPaaS Provider in our US Region - about 2 months ago
Transient impact over Inbound and Outbound Calls - 3 months ago
Impact on Outbound calls in our US Region - 3 months ago
Transient failures on Inbound and Outbound in EU Region - 5 months ago
Impact on Inbound and Outbound on US and Canada Region - 6 months ago
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