Outage in Talkdesk
Live contacts latency in US region
Resolved MinorIncident Report
We are currently investigating an issue impacting Live data freshness, there is latency in all Contact related data in the US region. This is not impacting any calls or call routing functionality, only the Live data. Our engineering team is currently applying mitigation measures. We will provide an update within 30 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 08/25/2023 05:51PM
This incident has been resolved.
MONITORING
about 2 years ago - at 08/25/2023 05:32PM
We have implemented mitigation measures and are seeing recovery. We will update you in 30 minutes or as soon as we are fully recovered.
INVESTIGATING
about 2 years ago - at 08/25/2023 05:24PM
We are currently investigating an issue impacting Live data freshness, there is latency in all Contact related data in the US region. This is not impacting any calls or call routing functionality, only the Live data. Our engineering team is currently applying mitigation measures. We will provide an update within 30 minutes.
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