Outage in Trifacta

Change Billing for Alteryx and Alteryx IT Status Page

Resolved Minor
October 25, 2023 - Started 6 months ago - Lasted 28 minutes
Official incident page

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Outage Details

We have moved to include our Status Page accounts into our Atlassian suite, currently it is paid via monthly credit card hit. We need to now turn off the credit card as we will now be paying Methoda for our Atlassian suite instead. The current billing shows under myself: Lori.Garcia@alteryx.com - last four digits of the credit card that is currently in use is 7483 This is the same for both of our accounts: "Alteryx" and "Alteryx IT" Status Page - the account for the Alteryx Public Services is on a free trial version⁠. Can you please change the billing for the above accounts to note they are paid via Purchasing and turn off the credit card hit. Please keep me informed as well as jeff.wilson@alteryx.com and anthony.bourne@alteryx.com
Latest Updates ( sorted recent to last )
INVESTIGATING 6 months ago - at 10/25/2023 07:44PM

We have moved to include our Status Page accounts into our Atlassian suite, currently it is paid via monthly credit card hit. We need to now turn off the credit card as we will now be paying Methoda for our Atlassian suite instead.

The current billing shows under myself: Lori.Garcia@alteryx.com - last four digits of the credit card that is currently in use is 7483 This is the same for both of our accounts: "Alteryx" and "Alteryx IT" Status Page - the account for the Alteryx Public Services is on a free trial version⁠. Can you please change the billing for the above accounts to note they are paid via Purchasing and turn off the credit card hit. Please keep me informed as well as jeff.wilson@alteryx.com and anthony.bourne@alteryx.com

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