Outage in Trimble Viewpoint

HFFS, Analytics, VFP, VFV & Service Tech (Global) - Issues affecting login & usability

Resolved Minor
April 04, 2022 - Started about 2 years ago - Lasted 2 days
Official incident page

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Outage Details

Currently there is an issue affecting logging in with VPID. Note this is also causing an error when navigating to the Vista Reports feature in Viewpoint Analytics. If you are experiencing this issue with HFF, please login using legacy login as a temporary workaround. Users of VFP & VFV may also be encountering issues with the integration between the applications. We are actively working on this, and will update you once we have a solution in place.
Components affected
Trimble Viewpoint HR Management (For Vista), Financial Controls, Field Management & Field Service Trimble Viewpoint Viewpoint Analytics Trimble Viewpoint Viewpoint for Projects Trimble Viewpoint Viewpoint Field View Trimble Viewpoint Service Tech Trimble Viewpoint Viewpoint for Projects Trimble Viewpoint Viewpoint Field View Trimble Viewpoint Viewpoint Field View Trimble Viewpoint Viewpoint for Projects Trimble Viewpoint Viewpoint for Projects Trimble Viewpoint Viewpoint Field View
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 04/07/2022 02:42AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 04/07/2022 01:07AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 04/06/2022 10:02PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 04/06/2022 09:31PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 04/06/2022 09:28PM

A fix has been identified and will be rolled out today (April 6th) after 6pm Pacific Time.

IDENTIFIED about 2 years ago - at 04/06/2022 04:10PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 04/06/2022 03:55PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 04/04/2022 06:00PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 04/04/2022 05:04PM

The issue has been identified and we are actively working to get a resolution. No ETA at this time.

INVESTIGATING about 2 years ago - at 04/04/2022 04:02PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 04/04/2022 04:02PM

Currently there is an issue affecting logging in with VPID.

Note this is also causing an error when navigating to the Vista Reports feature in Viewpoint Analytics. If you are experiencing this issue with HFF, please login using legacy login as a temporary workaround.

Users of VFP & VFV may also be encountering issues with the integration between the applications.

We are actively working on this, and will update you once we have a solution in place.

Latest Trimble Viewpoint outages

TurboSMTP Technical Issues - about 20 hours ago
Certificate Error - 1 day ago
Viewpoint for Projects (UK) - Degraded Web Performance - 4 days ago
Viewpoint TEAM (US) - Email Invitations Delayed/Not Received - 9 days ago
Field View and VFP for ANZ region are currently unavailable. - about 2 months ago

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